Sr Mgr Prodution Support

Exciting Opportunity to join the ACE Team!

Job Purpose:

This position is responsible for planning and coordinating the identification, triage and tracking of production issues of the new ACE dashboard to ensure all defects are identified, prioritized, mitigated, and corrected; managing production issues in order to ensure that defects are addressed in a timely manner; monitoring overall production quality and ensuring information and education relating to production issues is communicated to the appropriate stakeholders.

Required Job Qualifications:

Bachelor degree and 4 years of experience in business and system analysis and/or reporting OR 8 years of experience in business and system analysis and/or reporting.
Management experience.
Experience managing and developing expert teams.
Leadership experience in project lifecycle support.
Facilitation skills.
Analytical skills.
Clear and concise verbal and written communication skills.
Project management experience involving leading teams and oversight of project completion and implementation.
Experience in negotiations, influence others and managing conflict.
PC proficiency with Microsoft applications including Access, Excel, Word and Power Point and Quality Center.

Preferred Job Qualifications:

Master degree.
Health insurance industry experience.


HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


Expertise Other Job Type Full-Time Regular Location IL - Chicago

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