Sr IT Metrics & Reporting Analyst

Job ID: CM-1020103 Description:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants.We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "my account" and click on "View your job submissions".

Job Purpose: This position is responsible for designing and developing end-to-end Infrastructure metrics and KPI reporting to support Infrastructure Product Management, Engineering and Operations functions; developing performance metrics and reporting to continuously improve managing the business of IT; act ingas the primary liaison between the Infrastructure and Finance organizations

.Required Job Qualifications:

  • Bachelors Degree and 4 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 6 year Information Technology experience OR 8 years Information Technology experience, including 3 years of experience in IT metrics and KPI reporting
  • ITIL v3 foundational knowledge
  • Knowledge of IT Analytics, Monitoring and Event Management tools
  • Knowledge of dash boarding and audience relevant technical presentations
  • Knowledge of broad knowledge of various technologies
  • Oral & written communications
  • Change / Release / deployment management
  • Analytical skills
  • Ability to simplify & standardize complex concepts / processes
  • Continuous improvement
  • Oral & written communications
  • Problem solving / analytical skills, tools and techniques

Preferred Job Qualifications:

  • Bachelors degree in relevant field Information Technology or Engineering
  • Ability to prioritize and make trade-off decisions
  • Adaptability / ability to manage change
  • Problem solving / analytical thinking
  • Results oriented
  • Teamwork and collaboration

Requirements: Expertise Information Technology Job Type Full-Time Regular Location IL - Chicago, TX - Richardson

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