Senior Design Researcher - Human Centered Design, Design Thinking

Job ID: EMO-1019726 Description:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants.We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can email us here to request reasonable accommodations.

Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "my account" and click on "View your job submissions".

Our new C1 Innovation Lab is located in the West End of Dallas. The name draws reference to our customer-first culture (C1C) and the dedication and enthusiasm of our leadership towards Innovation and the Community. Being part of our new team means you will be foundational in building innovative solutions that will be imagined, piloted and quickly deployed. IT, Product Development, dedicated Customer Service and Care Coordination teams and other innovation teams are co-existing in the Innovation Lab, focused on developing solutions that will help our largest national employers make health care more affordable and improve health outcomes of their employees and our members while continuing to provide exemplary customer service. Be Innovation at HCSC.

The Senior research designer is responsible for gathering and preparing information related to design, incubation, innovation, and assessment of new business opportunities surrounding our largest national health care accounts. Responsible for leading exploratory and participatory research methods to uncover insights that will inform and inspire design and innovation and represent user needs. Experienced with utilizing various approaches to include human centered design, design thinking, co-design.

Required Job Qualifications:

  • Bachelor's degree in a design research, design planning, product design, design engineering, strategy planning, or related field.
  • 5 years of project work experience in the design research space.
  • Experience planning and conducting research programs, analyzing and synthesizing qualitative data & participating in concept workshops.
  • Strong verbal and written communication skills.
  • Experience collaborating and working with multi-disciplinary teams.
  • Experience with user centered design practices, methods and tools.Required Job Qualifications:
  • Advanced degree.
  • Video editing experience.

Preferred Requirements:

Design Strategist

Human Centered Design

Human Centered Thinking

Human Centric Design Thinking

HCD

Service Design

Co-desgn

Hedonic / Pragmatic

Ethnographic

Design Sprints / Burst Sessions

  • CA

LI-POST

  • CB*

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Requirements: Expertise Corporate Strategy, Sales & Account Management, Communications, General Health Care, Information Technology, Marketing / E-Solutions, Other Job Type Full-Time Regular Location TX - Dallas


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