Senior Design Researcher - Human Centered Design

Job ID: EMO-1017350 Description:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants.We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can email us here to request reasonable accommodations.

Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "my account" and click on "View your job submissions".

Located in Dallas TX this position is responsible for gathering and preparing information related to design, incubation, innovation, and assessment of new business opportunities. Responsible for leading exploratory and participatory research methods to uncover insights that will inform and inspire design and innovation and represent user needs.

Required Job Qualifications:

  • Bachelor's degree in a design research, design planning, product design, design engineering, strategy planning, or related field.
  • 5 years of project work experience in the design research space.
  • Experience planning and conducting research programs, analyzing and synthesizing qualitative data & participating in concept workshops.
  • Strong verbal and written communication skills.
  • Experience collaborating and working with multi-disciplinary teams.
  • Experience with user centered design practices, methods and tools.Required Job Qualifications:
  • Advanced degree.
  • Video editing experience.

Preferred Requirements:

Human Centered Design

Human Centered Thinking

Human Centric Design Thinking


This position is located in Dallas, TX.

Relocation is not provided at this time.

Visa sponsorship is not provided at this time.

The C1 Innovation Lab will be opening in the West End area of downtown Dallas this June. The name draws reference to our customer-first culture (C1C) as well as the innovation solutions that will be imagined, piloted and quickly deployed complementing our already strong and growing foundation of innovative capabilities.

IT, Product Development, dedicated Customer Service and Care Coordination teams and other innovation teams co-existing in the Innovation Lab will be focused on developing solutions that will help our largest national employers make health care more affordable and improve health outcomes of their employees and our members while continuing to provide exemplary customer service.

  • CA


  • CB*

Requirements: Expertise Sales & Account Management, Communications, Information Technology, Marketing / E-Solutions, Other Job Type Full-Time Regular Location TX - Dallas

Meet Some of HCSC's Employees

Allison M.

Internal Auditor

Allison audits operational and financial data throughout the business, helping to expose and mitigate risks, ensure compliance, and add value to HCSC’s operations as a whole.

Rosa Y.

Claims Examiner

Rosa works to process claims that stop due to system edits—researching the edits, correcting the errors, and completing the claims to help members and providers get paid.

Back to top