On-Site Family Health Nurse (RN) - Downtown Dallas

This role will be supporting a dedicated client account and is located onsite at the C1 Innovation Lab in the West End in Downtown Dallas. The initial training for this position will be for approximately 4-weeks in Richardson, TX.


C1 Innovation Lab (Downtown Dallas) -- Helping Customers Reimagine the Purpose of Health Insurance

Opened in August 2017 in the West End, the C1 Innovation Lab is a high-rise development housing HCSC in the Heart of Dallas. This is a place where we put our customers first while we imagine, explore, nurture and activate on their behalf. This facility serves as a beacon for customers to show them how committed we are to generating forward-thinking solutions that reduce health care expenses and improve health outcomes. It complements existing functions and infuse innovation into our daily operations.

Learn more here and see how we're putting our Customers first: http://c1innovationlab.com/


HEB Custom Account

As a member of our HEB Regional Custom Care Team, you will have the opportunity to improve the quality of life of HEB employees by providing them with healthcare guidance and support when and where they need it!

Join us and grow your career as we do everything in our power to stand with our members in sickness and in health!


At HCSC, building a talent engine for the future is a key priority because we recognize that as our business evolves to reflect the changing world, we must adapt our workforce to meet this challenge. Additionally, with "excellence" one of our core values, we are focused on improving our success measures and delivering the best possible customer experience.


This position is responsible for conducting medical management and health education programs for corporate customers to include outcomes reporting and providing support for designated employer groups for health care management programs, worksite activities and employee interface. This position will represent the company before client management, members and external consultants.

Registered Nurse (RN) with 2 years direct clinical care to the consumer in a clinical setting.
Plus 3 years wellness or managed care experience presenting clinical issues with members/physicians.
Knowledge of the health and wellness marketplace and employer trends.
Verbal and written communication skills including composing and conducting presentations, facilitating client specific programs, and interfacing with internal staff/management and external vendors and community resources.
Analytical experience including medical data analysis.
PC proficiency to include Word, Excel, and PowerPoint, database experience and Web based applications.
Organizational skills for maintaining a library of presentation of interventions and outcomes.
Ability to travel as needed to support business needs including overnight stays.
Ability and willingness to provide coverage for in-bound calls on a call rotation.
Incumbents with nursing licenses in positions/departments requiring multi-state licenses are required to obtain and maintain additional current, valid, and unrestricted applicable nursing licenses in other states as determined by management. Multi-state license fees will be provided by HCSC. Incumbents with other clinical licenses are not required to obtain multi-state licenses.

3 years clinical experience.
Patient education experience.
Condition Management experience.
Bilingual in English and Spanish strongly preferred.
Experience in managing complex or catastrophic cases.
Recent experience either telephonic or in person clinical support working with patients with chronic illnesses, including Diabetes, CAD, hypertension, CHF, COPD.
Certification in Case Management, Training, Project Management or nationally recognized health care certification.
Experience with Motivational Interviewing or other behavior change communication techniques.
Experience in working with a dedicated unit or custom account/client management.
Prior experience working in an innovative, collaborative and open office environment is a plus.

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Requirements: Expertise Nursing Job Type Full-Time Regular Location TX - Dallas

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