Holistic Health Specialist - Registered Nurse (RN)
THIS POSITION IS INITIALLY BASED IN THE OFFICE IN RICHARDSON, TX - This position has the ability to work-from-home after training (approximately 1 year) if meeting attendance and performance metrics.
At HCSC, building a talent engine for the future is a key priority because we recognize that as our business evolves to reflect the changing world, we must adapt our workforce to meet this challenge. Additionally, with "excellence" one of our core values, we are focused on improving our success measures and delivering the best possible customer experience.
Join us and grow your career as we do everything in our power to stand with our members in sickness and in health!
This position is responsible for performing a variety of functions and is a single source of contact for members, health care personnel and all other entities involved in managing care. Identifies alternate treatment programs; consults with physicians, providers, members, and other resources to evaluate options and services required to meet an individual's health needs; promotes quality and cost effective outcomes; and serves as liaison to physicians and members. Other functions also include determining member assignment of treatment, and pre-admission/post-discharge counseling for an acute condition. Establish relationship with the member. Handle immediate post discharge follow-up or until all short term care needs are met. Provide education/local resource information and encourage member (self) education. Functioning in a clinical care advisory role, assesses members for wellness education and disease management, introduces members to our website tools, educates members regarding wellness and specific conditions, and facilitates the coordination of care for identified members. Provide oversight to Holistic Health Coordinators.
•Registered Nurse (RN) with current, valid, unrestricted license in The State of Texas
•2 years of clinical practice experience as an RN providing direct clinical care to the customer/patient
•1 year of experience in care management/condition management in a health insurance/managed care setting
•PC proficiency to include Word, Excel, Lotus Notes and database experience
•Clear and concise verbal and written communication skills
•Familiarity of ancillary services including HHC, SNF, Hospice, etc
•Decision making skills and sound clinical judgment to provide oversight of other staff
•Incumbents with nursing licenses in positions/departments requiring multi-state licenses are required to obtain and maintain additional current, valid, and unrestricted applicable nursing licenses in other states as determined by management. Multi-state license fees will be provided by HCSC. Incumbents with other clinical licenses are not required to obtain multi-state licenses.
PREFERRED JOB REQUIREMENTS:
•Experience in managing complex or catastrophic health cases
•Specialty clinical experience in intensive care medicine, orthopedic, NICU/pediatric, oncology, diabetic member management, obstetric (low to high risk maternity management)
•Working toward or completion of CCM/CCP/CDE/MCG certification or Advanced degree
•Knowledge of Milliman Guidelines or similar clinical guidelines
•Knowledge of medical management policies and procedures
Experience supporting custom accounts or working on a dedicated client model
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Requirements: Expertise Nursing Job Type Full-Time Regular Location TX - Richardson
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