Family Health Navigator - Registered Nurse (RN)

Job ID: KNH-1018721 Description:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants.We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "my account" and click on "View your job submissions".


This position is responsible for discharge care coordination, episodic case management and pre-admission/post-discharge counseling for an acute condition. Provide education/local resource information and encourage member (self) education. Determine case complexity and consult with other internal departments as needed.


  • Registered Nurse (RN) with current, active, unrestricted license in the state of operations (or reciprocity if applicable).
  • 2 years clinical experience.
  • 1 year health insurance/managed care experience.
  • Knowledge of medical management policies and procedures.
  • PC and database experience.
  • Verbal and written communication skills.
  • Customer service skills and interpersonal skills to discuss care with physicians, hospital staff and members.
  • Ability and willingness to travel within assigned location. Possess transportation and current, valid driver's license for applicable state.
  • Ability and willingness to provide coverage after hours on a call rotation.
  • Incumbents with nursing licenses in positions/departments requiring multi-state licenses are required to obtain and maintain additional current, valid, and unrestricted applicable nursing licenses in other states as determined by management. Multi-state license fees will be provided by HCSC. Incumbents with other clinical licenses are not required to obtain multi-state licenses.


  • 3 years recent clinical oncology experience.
  • 3 or more years clinical experience.
  • Familiarity with ancillary services including but not limited to Home Health Care (HHC) or Skilled Nursing Facility (SNF).
  • Familiarity with Utilization Management/Case Management activities and standardized criteria sets.
  • Bilingual English/Spanish.


  • CB*
  • CA

Requirements: Expertise Nursing Job Type Full-Time Regular Location TX - Houston

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