Client Committment Implementation Analyst III

Job ID: CAS-1019143 Description:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants.We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can email us here to request reasonable accommodations.

Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "my account" and click on "View your job submissions".

Job Purpose:

This position is responsible for leading moderately complex cross enterprise implementations of custom client requests that are critical to the retention of accounts, maintaining market relevancy and responding to legislative and regulatory initiatives. This role serves as the business lead on a given implementation within the Client Commitment Implementation team, and collaborates with business and technology partners to take the project from business case analysis through implementation, following the System Delivery Lifecycle (SDLC). Responsible for building a deep understanding of the scope and member impact of a given business case, contributing to the definition of needs and features, and driving planning, requirements gathering and cost/resource estimate breakdowns. The priority for this role is on outlining, creating solutions, and delivering on the overall client request. Responsible for proactive communication with stakeholders, raising and mitigating risks and issues and monitoring compliance and conformity to industry and HCSC standards and processes, with a continual focus on improving efficiencies, processes and documentation.

Required Job Qualifications: Bachelor degree and 3 years of experience in business analysis, system implementation, or project management OR 7 years of experience in business analysis, system implementation, or project management. Comfortable with change, and working in a flexible and dynamic work environment. Clear and concise written, presentation, verbal and interpersonal communication skills. Experience working across various departments with various levels of management handling sensitive or difficult situations as well as developing and delivering formal training to internal and external customers. Strong organizational skills and attention to detail. Experience working independently and in group settings and responding to rapidly changing priorities. Experience identifying risks and issues and creating mitigation strategies. Takes initiative in driving results, asking astute questions, proactively reaching out to stakeholders, and meeting deadlines. Analytical skills and experience applying business knowledge to solve problems.

Preferred Job Qualifications: Degree in business, engineering, mathematics, philosophy, IT systems, public health/ health policy, or other areas of study with a high degree of focus on critical thinking/ problem solving activities. Consulting or client/product implementation experience in a large organization. Financial, estimating and budget management experience related to projects, implementations, and/or operations. Conflict management and resolution skills. Knowledge of or experience with the SDLC. Knowledge of healthcare insurance industry and current trends related to new products/ networks, as well as new legislation and interaction with government affairs.

This position will be based out of our Chicago office.


  • CA

Requirements: Expertise Quality Assurance, Corporate Strategy, Sales & Account Management, Project Management, Network Management / Provider Relations, Regulatory & Compliance, Marketing / E-Solutions Job Type Full-Time Regular Location IL - Chicago

Meet Some of HCSC's Employees

Allison M.

Internal Auditor

Allison audits operational and financial data throughout the business, helping to expose and mitigate risks, ensure compliance, and add value to HCSC’s operations as a whole.

Rosa Y.

Claims Examiner

Rosa works to process claims that stop due to system edits—researching the edits, correcting the errors, and completing the claims to help members and providers get paid.

Back to top