Assistant Digital IT Product Manager

As the healthcare industry continues to rapidly transform, our IT team conceives, develops and delivers impactful technology solutions to support access to quality, affordable healthcare for our members. We are driven by our collective company purpose: To do everything in our power to stand with our members in sickness and in health®. Our IT team unleashes the power of this purpose through technology. We come to work every day to make a difference, and we deliver the highest quality and best solutions to our members.

Job Purpose:

HCSC is looking for Product Managers that embrace lean and agile practices. Product Managers will work on small, cross-functional, and co-located teams. Product Managers collaborate with marketing, customer engagement and other areas of responsibility to define, deliver, and manage the lifecycle of one or more cloud native products in HCSC's Digital portfolio. The Product Manager will collaborate directly and continuously with software engineers and designers, and will release early and often.

Job Responsibilities:

Communicates the feature or product strategy effectively to key stakeholders and team members. Incorporates stakeholder input into product roadmap while effectively negotiating tradeoffs of conflicting priorities based on value to the business and customer.

Leverage a hypothesis driven approach to turn customer insights into actionable business and product requirements for rapid testing. Take creative risks to develop breakthrough opportunities

Identify and track key success metrics (e.g., adoption, usage and customer satisfaction) for each offering and utilizing each offering's metrics to make informed decisions

Leads problem resolution as needed to ensure that internal and external customers receive prompt, efficient service

Ability to collaborate well with engineers, designers, and client

Experience working in an Agile environment and Lean methodology

Manage and mentor product management team

Collaborate with other IT product managers across different BUs in developing new features and ensuring appropriate support.

Help innovate and iterate on agile PM processes and share our insights

Identify cross product dependencies and refine requirements from business problems to detailed user stories

Required Job Qualifications:

Bachelors Degree and 4 years Information Technology experience, OR 8 years Information Technology

Able to breakdown complex problems into simple solutions focused on important customer needs

Focused on data-driven approaches to solving problems, and accelerating the learning process to validate solutions

Experience in application development platforms and/or languages (HTML/CSS/Java/ASP.Net/PHCSC/Ruby/C#).

Experience in cloud computing (SaaS / PaaS).

Experience in Continuous Integration/Continuous Delivery practices.

Experience with Lean and User-Centered Design methodologies

Experience with agile development methodology, ideally Extreme Programming

Ability to prioritize and make trade-off decisions.

Adaptability and/or ability to manage change.

Creative thinking.

Problem solving / analytical thinking.

Teamwork and collaboration.

Preferred Job Qualifications:

Bachelors or Masters degree in Computer Science, MIS, or Information Technology.

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Requirements:

Expertise Information Technology Job Type Full-Time Regular Location TX - Richardson, IL - Chicago


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