HBO 2017 Summer Intern: HCI-UX Researcher (WA)

At HBO, we believe that digital technologies will bring forward a new era of entertainment products. We are pioneering new ways to deliver our premium content to customers while at the same time developing entirely new interactive storytelling experiences.

HBO’s Digital Products division is responsible for the entire experience and technology stack that enables our customers to access HBO’s programming wherever they are—on whatever device is at hand. Exploring this nexus of product, technology, and entertainment requires a staff of highly inventive and technically flexible software professionals across a variety of disciplines: development, program management, test, and design. We especially prize people who are knowledgeable, innovative, and motivated to create engaging and elegant digital entertainment experiences. We need expertise in platforms—such as smart phones, tablets, game consoles, and web—as well as a thoughtful approach to features and user-centric design philosophies.

HBO is a progressive company with great benefits, a lean management structure, and growth opportunities for talented individuals. Come help us make HBO the best online experience in the world.

What you’ll do:

You will be an intern working collaboratively with senior researchers and designers on product design and feature initiatives from concept to launch for our streaming and interactive experiences. Working closely with a multidisciplinary design, engineering, content, and research team you’ll provide research support and assist with the coordination and execution of user studies to support a user-centered design process. In this role, you will collaborate with senior researchers to identify research needs, create study plans, develop study materials, facilitate studies, analyze data, create recommendations based on the data, and work with the team on future iterations.

What we’re looking for:

We need interns who, as part of a team, can take into account business objectives, user needs, experience principles, and industry best practices to inform decisions. We love interns who are on a mission to grow and strengthen their understanding of software development processes and who aren’t afraid to get their hands dirty with experience prototyping. Above all, we value self-aware and self-directed individuals, capable of being amazing team players, across design, engineering, and production.

A portfolio demonstrating process, user-centric design thinking, and solutions is required.


  • Currently enrolled in or recent graduate of a relevant HCI program with a focus on research methods and data.
  • Project experience should include research needs, create study plans, develop task lists, facilitate studies, analyze data, and create a results and recommendations presentation.
  • Interest in and an ability to execute user research such as lab based usability studies, contextual inquiry, remote un-moderated tests, surveys, and other standard testing methodologies.
  • Comfortable testing a wide variety of devices including TV, phone, tablet, VR, and gestural user interfaces.
  • Knowledgeable of UX design principles, UCD methodologies, and data analysis.
  • Strong communication, presentation, and time management skills

This is a paid internship of up to:

Summer Program: 10 weeks

Must be able to secure housing

Visit our Muse profile:

About Us It’s HBOSM

America’s most successful premium television company, Home Box Office delivers two 24-hour pay television services—HBO®and Cinemax®. HBO continues to take advantage of the latest technological innovations with advancements that include the availability of HBO programming online though HBO GOSM and MAX GOSM, as well as HBO On Demand® and Cinemax On Demand® in HD. Just as HBO is a company noted for its commitment to excellence in the products and services it delivers to consumers, it makes the extra effort to create a work environment in which fairness, equity, trust, and individual responsibility are valued. HBO is committed to retaining and recruiting skilled and motivated employees, placing a priority on qualified team players who contribute to the diversity of their workforce. HBO offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, flexible spending, a commuter benefit program and tuition reimbursement.

HBO is an equal employment opportunity employer. HBO does not discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. HBO also prohibits harassment of applicants or employees based on any of these protected categories.

See Inside the Office of HBO

Launched in 1972, HBO has become a critically acclaimed innovator, ratings record-breaker and multiple Golden Globe winner in the cable television industry. The company offers 24-hour pay television services of its exclusive productions—including original movies, series, comedy, documentaries, family shows, and world-class sporting events—to its dedicated following of 46 million subscribers in the U.S. and in 50 countries around the globe.

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