We are seeking an experienced human capital development expert committed to actualizing our vision of educating today’s leaders—and those of the future— with the critical knowledge, skills, abilities to eradicate poverty in Central Harlem—and beyond—through our proven network of comprehensive placed-based, youth-focused outcomes driven supports and services.
The Director of Training & Leadership Development will be an inquisitive, mission-driven professional, focused on developing the human capital workforce necessary toward actualizing our commitment toward achieving prosperity for all the children and families in Central Harlem—and beyond. The ideal candidate will possess the combination of technical HR skills, tactful temperament, and the ability to interweave themselves into the day-to-day complexities of an established community-based organization. This position will report to the Senior Managing Director of Human Resources.
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Essential Duties and Responsibilities
Training Development, Facilitation & Design
- Identify and coordinate key skills training across related job/position families (e.g., across various youth-, parent- and community-focused positions)
- Create critical training programs and opportunities for entry level student- and parent-facing front line staff, particularly around the principles of youth development
- Work in partnership with Promise Academy Charter School leadership to design training opportunities geared toward teachers and educators
- Develop self-paced/directed training opportunities for staff at all levels
- Create tools and systems to evaluate effectiveness of all training initiatives
Project Management & Implementation
- Independently and proactively discover and identify skill gaps in workforce through focus groups, surveys and other informal methods of feedback
- Partner with management and staff to develop, implement, monitor and see-through individualized development plans and groups trainings for staff
- Identify and effectively manage relationships with expert external training consultants to provide to fill internal training capacity gaps
New Hire & Compliance Based Training
- Work closely with HR to ensure effective onboarding of all new employees across a variety of disciplines and occupations, including by role and job function
- Ensure all newly hired and promoted supervisors receive appropriate new supervisor trainings
- Oversee all mandatory compliance training programs to keep organization in compliance with regulatory agencies
Leadership Development & Strategic Priorities
- Align enterprise wide training programs with organizational Values and history, leadership competencies, strategic plan and overall theory of change
- Help develop an organizational methodology for creating an internal talent pipeline
- Own leadership development initiatives (e.g., Assistant Director and Director fellowship programs) throughout all organizational levels
- Host professional development speaker series to reinforce previously learned best practices, theories and concepts
- Collaborate with Practitioners Institute to advise external practitioners on training and leadership development best practices
Qualification, Skills and Knowledge Requirements
- Bachelor’s degree with several years of experience managing and leading training programs; Master’s degree preferred
- Knowledge and experience with the principles of adult learning and the instructional practice of train-the-trainer
- Strong consultative and coaching skills and ability to effectively navigate matrixed organizational hierarchies
- Experience optimizing learning management systems (LMS) platforms
- Understanding of career mapping and the ability to help staff think strategically about career progression Ability to lead and develop a 3+ person full-time team
- Outstanding communication skills, both oral and written
- Exceptional presentation skills with the ability to adapt to various audiences
- Ability to build relationships and mentorship with staff; facilitate productive working relationships between management
- Strong project management skills with the ability to administer multiple projects simultaneously and prioritize workload
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook
We offer competitive salaries and a comprehensive benefits package. To be considered, interested applicants must submit a cover letter and resume. No telephone inquiries or recruiters please. Replies will only be sent to qualified applicants. HCZ is an EOE.
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