Retail - Sales Leader - Valley Fair

At Hanna, our vision is to be the premier children's lifestyle brand. We will achieve this primarily through our enthusiastic associates who are customer-focused, innovative, results-oriented and comfortable working in a collaborative and growth-driven work environment. We strive for a culture that is balanced - we work hard, but encourage our associates to maintain a healthy balance in their daily lives.

As theSales Leader, you are responsible for providing outstanding service to our customer, demonstrating in depth product knowledge, maintaining store presentation standards, accurate cash drawer handling, and supervision of store opening and closing duties. Sales Leader will also provide supervision to staff in absence of the Store Manager and/or Manager In Training (MIT), if applicable.

Essential Functions:

  • Be a Brand Ambassador at all times -be highly engaged and represent our passion for our brand, our products and our company.
  • One on one interaction with customers to offer high level of service.
  • Lead store team in driving sales through floor management, communication and delegation.
  • Make sound judgments regarding service, company policies and procedures.
  • Understanding of teamwork and the ability to work closely with others.
  • Ensures all phone calls are handled in a professional manner.
  • Maintains general appearance of store through sizing, stocking, organization of back stock, and general housekeeping.
  • Accurately executes all sales transactions via computer system
  • Ensures DOR (Department of Responsibility) is fully executed.
  • Maintain and support Hanna Andersson values and policies.
  • Provides work direction on sales floor in conjunction with Store Manager and MIT.
  • Provides accurate leadership in store opening and closing procedures.

Supervisory Responsibilities:

  • Provides work direction on sales floor in conjunction with Store Manager and MIT.
  • Provides accurate leadership in store opening and closing procedures.

Specific Job Skills, Experience \u0026amp; Education:

  • At least 1 to 2 years previous retail experience, preferably in a specialty retail environment.
  • Exemplary customer service skills.
  • Excellent communication and interpersonal skills
  • Ability to work as part of a team-selling environment
  • Ability to handle difficult situations with tact and diplomacy
  • Ability to multi task people and projects simultaneously
  • Professional appearance and demeanor

Essential Physical Requirements:

  • Ability to process information/merchandise through computer system and POS register system.
  • Ability to communicate with associates and guests.
  • Ability to read, count and write to accurately complete all documentation.
  • Ability to freely access all areas of the store including selling floor, stock area, and register area.
  • Ability to operate and use all equipment necessary to run the store.
  • Ability to move or handle merchandise throughout the store generally weighing 0-25 pounds.
  • Ability to work varied hours/days as business dictates.


See Inside the Office of Hanna Andersson

Since its founding in 1983, Hanna Andersson has inspired families with its assortment of children’s apparel. The company engages customers through e-commerce, catalogues, and nearly 100 retail locations. Generations of families have relied on Hanna Andersson's high-quality clothes. With an increased social media presence and an ever-expanding retail operation, Hanna Andersson will continue to provide excitement to happy families.

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