Corporate - Customer Information Analyst

The Customer Information Analyst will be responsible for bringing our data to life. You will thrive by differentiating between noise and signals in large datasets and by finding unique solutions to difficult problems. The ideal candidate is a self-motivated team player passionate about analytics, with a wide range of technical skills and experience, and is highly proficient in turning data discoveries into analytical insights. You will have the ability to adapt and learn quickly, provide results with limited direction, and communicate complex results effectively.

Essential Functions:

•\tDaily promotional reporting and analysis.

•\tBe the subject matter expert and resource for analyzing, synthesizing and communicating customer analytics and insights throughout the organization.

•\tConduct recurring and ad hoc reporting to monitor and drive KPIs through actionable insights.

•\tEnsure consistent tracking, analysis and reporting of core KPI's in various weekly and monthly dashboard formats.

•\tProactively develop reports/analysis such as cohort analysis, funnel analysis, and key stakeholder dashboards to drive business results.

•\tHighlight observations and business context to deliver actionable recommendations to business leads, not just data.

•\tParticipate in the design, setup, and evaluation of testing.

Requirements:

•\t7+ years' experience in analytics with 2+ years of SQL and R/Python/equivalent

•\tExcel power user

•\tFluency in SQL for data access, manipulation, and validation

•\tPython/R/equivalent skills

•\tFinancial and/or statistical modeling skills preferred

•\tWeb analytics experience a plus


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