Project Manager / Business Analyst

The Project Manager/Business Analyst will operate within the Product Management team as the liaison between the business and IT development to support various systems that facilitate the organization's key operations. 

  • Work with the Development and QA teams to ensure timely and accurate reporting on all projects
  • Manage the Business Intelligence and Sales Reporting requirements and improvements
  • Manage and drive project schedules, estimates, and budgets
  • Monitor and report to business partners and management on the status of project efforts, identifying issues that inhibit the attainment of project goals, and implementing corrective actions
  • Develop detailed requirements documents based for approved projects with the understanding that requirements drive development and testing
  • Ensure all documentation (new development and maintenance) is complete, understandable and accessible
  • Provide functional direction and clarifications as needed to the development teams
  • Provide testing and review support to the QA group and the users during UAT
  • Observe and enforce established IT controls for all change requests that need to be migrated to production environment
  • Lead in problem analysis and provide assistance in the resolution of system issues
  • Support strategic planning of systems and business processes
  • Work with data and integration architects to coordinate business requirements 

KNOWLEDGE, SKILLS, & ABILITIES REQUIRED: 

  • BA experience – 3 years and PM experience a plus
  • Solid knowledge of Jira and Confluence
  • Experience managing tickets - ServiceNow would be a plus
  • Strong knowledge of enterprise class software requirements including security, usability, and UI consistency
  • Strong working knowledge and experience with business modeling and UML activity models or other equivalent
  • Experience working with Business teams
  • Experience driving successful projects to completion and gathering and analyzing business requirements in order to meet strategic goals
  • Strong communication skills (verbal and written) with the aptitude to communicate effectively in both individual and group settings regardless of audience 
  • Results driven, and take appropriate steps to achieve goals while taking ownership of situations as needed 
  • Proven ability to deliver timely, accurate work products and demonstrate good follow through 
  • Experience driving change and innovation by improving work product or process, and challenges established norms where appropriate 
  • Proven ability to build supportive and constructive relationships within and outside of the organization; takes the lead in inspiring others to work together for mutual benefit 
  • Excellent organizational skills with the ability to multi-task, prioritize and manage time effectively while also ensuring accuracy of work through attention to detail 

 

EDUCATION & EXPERIENCE: 

  • B.S. in Computer Science or Information Systems or equivalent experience 
  • Excellent written and oral communication skills 
  • Ability to present ideas in business-friendly and user-friendly language 
  • Excellent interpersonal skills 
  • Ability to integrate and execute in a matrixed, team-oriented, open and collaborative environment 
  • Ability to work independently and as a team member 
  • Exceptional analytical, conceptual and problem-solving skills 
  • Ability to prioritize and execute tasks in a high-pressure environment 
  • Strong customer service orientation 

 


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