Custom Orders Coordinator


SUMMARY:

 The Custom Orders Coordinator will support the daily functions of the department in preparing all orders for processing.  

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Manage order processing and fulfillment for all Compliance and Custom Order customers
  • Act as a contact point for HBG Sales, HBG Fulfillment Center, HBG Finance, and Clients
  • Coordinate projects, prepare work orders, and monitor progress with the HBG Fulfillment Center
  • Order account specific materials, ensure vendors are paid within established timeframes, and update departmental reports
  • Assist with general order entry as the need arises

 

ADDITIONAL DUTIES AND RESPONSIBILITIES:

Perform other duties as assigned by Manager or Department Head

 

SUPERVISORY RESPONSIBILITIES:

None

 

QUALIFICATION REQUIREMENTS:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

  • Strong communication skills (verbal and written) with the aptitude to communicate effectively in both individual and group settings regardless of audience
  • Excellent organizational skills with the ability to multi-task, prioritize and manage time effectively while also ensuring accuracy of work through attention to detail
  • Ability to handle multiple projects simultaneously and work in a fast-paced environment.
  • Strong PC skills are required, especially Microsoft Excel and Microsoft Word
  • Must be results driven, and take appropriate steps to achieve goals while taking ownership of situations as needed 
  • Proven ability to deliver timely, accurate work product and demonstrate good follow up and follow through
  • Drives change and innovation by improving work product or process, and challenges established norms where appropriate
  • Proven ability to build supportive and constructive relationships within and outside of the organization; takes the lead in inspiring others to work together for mutual benefit

 

EDUCATION AND EXPERIENCE:

  • College degree preferred
  • Related experience is highly desired

 

 

Note:  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.


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