Senior Project Manager, Professional Services - 80% Travel, Remote, US
As Senior Project Manager you will be working on large implementation projects involving Guidewire core applications, including managing an Agile (IT) team, managing stakeholders, and collaborating with business staff.
- Spend most of your day working with Software related Projects & Implementation of Software.
- Manage the Project Lifecycle of a large scale project from start to completion.
- Lead meetings, coach team to write specs, maintain project documentation, user stories.
- Manage scope, time, budget, goals, scheduling, updates and strategy of projects.
- Communicate project status to management verbally and/or written.
- Utilize software such as Rally, JIRA, Confluence, etc.
- Assist in planning & execution strategies of application configuration.
- Assist in software development requests.
- Maintain positive implementation experience for customer.
- Manage Guidewire implementation project team in an Agile environment.
- Implementation partner management, tracking of financials and costs, as well as issue/risk management.
- Facilitate meetings, including identification of action items and follow up.
- Manage stakeholders proactively to offset scope creep and maintain integrity of time budgets and schedules.
- Identify, analyze, and prioritize project risk and develop response plans.
- Prepare and maintain project schedules with all critical tasks and related milestones, using approved methodologies and templates.
- Facilitate project governance and escalation process interactions between the business owners, key stakeholders, and leadership team.
- Document project management best practices for the organization.
Customer Success through collaboration on-site:
To accomplish optimal success, we employ a flexible travel schedule of traveling to the customer on Mondays to return on Thursday which has been called the 3-4-5 in the industry: 3 nights away, 4 days onsite, with the fifth day working from home.
- 5+ years of Project/Program Management experience; Must have project experience managing multi-million dollar project(s).
- Demonstrated skill in working with implementation partners, and managing large multi-functional projects including software package implementations and information architecture.
- Strong leadership skills
- Follows Agile and Waterfall project management methodologies to ensure complete, documented deliverables, controls, issue resolution, risk mitigation, etc.
- Very strong communication skills (listening, written and verbal).
- Demonstrated excellent negotiation skills within challenging situations.
- Ability to get up to speed quickly in new situations.
- Ability to function successfully within fast paced, high stress projects.
- Ability to work effectively with all levels of the organization in both business and IT areas.
- Experience working with onshore and offshore resources.
- Technical knowledge.
- Demonstrated ability to lead a team with effective decision making.
- Comfortable and confident in working with all levels of the organization.
- Ability to effectively communicate complex issues to non-technical staff and executive level management.
Nice to have,
- P&C Insurance experience nice to have.
- Vendor management experience is a plus.
- Excellent facilitation skills.
- Knowledge in insurance business processes related to the Property and Casualty Insurance domain nice to have.
- Project Management Professional (PMP) certification.
- Has agile certifications.
Meet Some of Guidewire's Employees
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Olga encourages and empowers her team to recognize and interpret customer needs so that their important input can be incorporated into continuous product evolution.
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