Architect – Professional Services - EMEA
Architect (Technical Consultant) - Professional Services, EMEA
Location: Remote EU. You have flexibility to choose where you are located and work on complex enterprise software implementation/integration projects on customer site. Location choices include: Germany, France, Italy, Spain, UK, Ireland, Poland.
Guidewire exists to deliver the industry platform that P&C insurers rely upon to adapt and succeed in a time of accelerating change—and to ensure that every customer succeeds in the journey. We provide the software, services, and partner ecosystem to enable our customers to run, differentiate, and grow their business.
Guidewire InsurancePlatform is the P&C industry platform that unifies software, services, and partner ecosystem to power our customers’ business. InsurancePlatform provides the standard upon which insurers can engage their customers, optimize their operations, drive smart decisions, and innovate quickly. We are privileged to serve more than 350 P&C insurers in 32 countries. We invest heavily in R&D to build a technology platform that combines three elements—core processing, data and analytics, and digital engagement—to enhance insurers’ ability to engage and empower their customers and employees.
The Professional Services Organization:
We deploy small, highly-skilled team of functional and technical consultants/experts. We send a small team of Subject Matter Experts who work in tandem with the insurance company’s internal team, and partners, to address their needs, and become a trusted technical advisor and mentor. Our software is incredibly complex and well-tested – over 2,000 person years’ invested in our products so far.
Customer Success through collaboration on-site. To accomplish that we employ a flexible travel schedule of traveling to the customer on Mondays to return on Thursday which has been called the 3-4-5 in the industry: 3 nights away, 4 days onsite, with the fifth day working from home. We have a Global Mobility team to ensure you have the right support.
To be successful in this role you will need to have a majority of the following technical skills:
- Enterprise software product implementation experience within complex, enterprise environments;
- Leading and collaborating across multi-functional teams on complex large-scale projects;
- Takes full responsibility for the definition, documentation, and successful completion of complex projects, ensuring that realistic project, quality, change control, dependencies, and risk management processes are maintained;
- Manages established contracts with customers and partners, helping negotiate adjustments as needed;
- Understands the internal dynamics of customers and partners to facilitate project plans and execution;
- Seen as the trusted advisor: collaborates with customers, partners, and colleagues to understand and address complex business problems;
- Program/Stakeholder communication. Implements a communications strategy to address a variety of needs;
- Takes responsibility for understanding customer requirements, collecting data, delivering analysis, and problem resolution;
- Takes technical responsibility for all stages in the software development process including both configuration and integration of our products;
- Strong OO design, development and test skills with proven patterns knowledge, exceptional documentation skills, and the ability to communicate your thought process;
- Coaching and mentoring other team members as necessary on tools and methodology
- JAVA, J2EE, JMS, JDBC OR C#, .NET experience – we do facilitate a technical test as part of the selection process;
- Experience in AGILE project management;
- Interest and experience in a customer facing role and on-site;
- Curiosity based on genuine love of technology and solving tough technical problems;
- Willingness and ability to travel 80% within the region. Guidewire employs a flexible travel model that requires consultants to be on site four days per week and away from home three nights per week. Consultants work the fifth day from their home office. These roles represent Guidewire Software on customer site.
- Fluency in French, German, Italian or Spanish is ideal.
Benefits: We know that people work based on incentives so we have an exceptional and rational compensation policy. We pay base, performance incentives, and long term cash incentives (LTI), as well as a number of other benefits such as pension and healthcare and promote flexible working practices to strive for a work-life balance. See and hear from our employees at: careers.guidewire.com and read about our core values of integrity, rationality and collegiality in everything that we do.
Keywords: Consulting, Consultant, Architect, Java, C#, XML, ERP, CRM, JMS, JDBC, Gosu, Configuration, Integration, Insurance, Software Engineer, Solution Architect, Development, Germany, Austria, Luxembourg, Liechtenstein, Switzerland, DACH, Poland, France, Italy, Spain, UK, Ireland
Intermediate to Senior
Meet Some of Guidewire's Employees
Product Management Manager
Olga encourages and empowers her team to recognize and interpret customer needs so that their important input can be incorporated into continuous product evolution.
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