Healthcare Project Manager, Client Service

3+ months agoNew York, NY


The Client Service Team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. As a Healthcare Project Manager on the Client Service team, you will be responsible for managing key client accounts and overseeing a team of Associates to best match our clients with the right Advisors for their projects. 


  • Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients
  • Coordinate and work with a team of Associates to execute on requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more​
  • Provide training to Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening in order to provide the best Advisor match for each client project
  • Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services
  • Work with other Project Managers on the team to provide industry guidance for projects


  • Bachelor’s in a science or public health related field, MPH or similar Master's degree strongly preferred
  • 2 - 4 years of client-facing or account management experience 
    • Biotech/pharma/medical device/pharmacy/life sciences/market research or related company
    • Experience in a hospital or other clinical healthcare setting
    • Healthcare-focused position in advertising, investor relations, or public relations
    • Experience in a lab or research setting
    • A research or market research position focused on healthcare or life sciences
    • Financial services or equity research firm with a focus on healthcare or life sciences
    • Undergraduate focus in the sciences, healthcare related finance, public health, or a mixture 
  • Previous experience managing a team
  • Outgoing personality with the ability to speak with people at all professional levels
  • Excellent priority management and ability to work within tight deadlines
  • Excellent written and verbal communication skills
  • Effective time management and organizational skills
  • Demonstrated ability to work both individually and as part of a team
  • Ability to work in a fast-paced entrepreneurial environment
  • PMP certification is neither required nor desired.


  • Competitive compensation
  • Free snacks and beverages
  • Excellent medical, dental, and vision coverage for you and your dependents
  • 401(k) match, life insurance, commuter benefits, corporate gym rates, paid time-off and parental leave plans
  • Friday happy hour and “Summer Fridays”
  • Year-round corporate athletic league
  • Casual work environment


Guidepoint, a leading expert network firm, connects clients with vetted subject matter experts—Advisors—from their global professional network. Guidepoint clients leverage the insights and perspectives shared by Advisors to stay informed and make better business decisions. Its slate of services, including phone consultations, surveys, events and proprietary data insights products, help professionals gain comprehensive understanding of a topic before making strategic or investment decisions. Guidepoint’s multinational client list includes 9 of the top 10 consulting firms and some of the largest hedge funds, private equity firms and Fortune-ranked public companies. For more information, visit


Job ID: 5102272002