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Guidepoint

Associate, Client Service

Mumbai, India

OVERVIEW: 

At Guidepoint, we’re the experts in finding expertise. 

Whatever it is that our clients need to know—we find the experts closest to the topic and facilitate a short-term consultation. Guidepoint’s clients include many of the top Institutional Investors (including some of the largest hedge funds, private equity, and venture capital firms), Management Consultants (including 9 of the top 10 consulting firms), and Enterprise-level companies, and it’s our job to help them gain the critical insights they’ll need to make smarter business decisions. Whether they are looking to understand the market opportunity for a new product or the navigate unexpected shifts in the economic landscape, we’re here to help guide them through it.

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Play a vital role in Guidepoint’s success.

The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions.

As an Associate on the Client Service team, you will focus on making the right connections between our clients and Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management as you grow your career here and move into Research Manager and Project Manager roles.

Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

What You’ll Do:

  • Review and analyze client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project
  • Utilize the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on
  • Screen experts for their suitability for specific client projects and create professional profiles for client consideration
  • Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors

What You Have:

  • Bachelor’s degree and strong academic record required
  • Fluency in English is a must
  • Outgoing personality with the ability to speak with people at all professional levels
  • Intellectual curiosity and desire to learn
  • Excellent written and verbal communication skills
  • Effective time management and organizational skills
  • Demonstrated ability to work both individually and as part of a team
  • Ability to work in a fast-paced entrepreneurial environment
  • 1-2 years sales/client facing experience
  • Comfortable in speaking with senior people on the phone

What We Offer:

  • Competitive compensation
  • Casual, multicultural work environment
  • Office based in BKC

About Guidepoint

Guidepoint, a leading expert network firm, connects clients with vetted subject matter experts—Advisors—from their global professional network. Guidepoint clients leverage the insights and perspectives shared by Advisors to stay informed and make better business decisions. Its slate of services, including phone consultations, surveys, events and proprietary data insights products, help professionals gain comprehensive understanding of a topic before making strategic or investment decisions. Guidepoint’s multinational client list includes 9 of the top 10 consulting firms and some of the largest hedge funds, private equity firms and Fortune-ranked public companies.

 

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Client-provided location(s): Mumbai, Maharashtra, India
Job ID: 6631134002
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Personal/Sick Days
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Access to Online Courses
  • Diversity and Inclusion

    • Founder led

Company Videos

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