Product Expert, Veeva QualityDocs

Site Name: Poznan Business Garden
Posted Date: Dec 16 2019
We are a team of IT experts, who provide excellent services for GSK sites worldwide on a daily basis. As a part of a global healthcare company, we work in a multinational environment, support around 100 000 GSK employees and over 20 000 systems in the entire company. At present, at our officein Poznan, we employ about 700 highly-skilled professionals.
Main competencies covered by GSK IT are: Cyber Security, R&D (Labware, eTrack, Argus, Documentum), CRM applications, Mobile Applications, Manufacturing Engineering Systems, BI, Artwork and Packaging Systems, Laboratory Execution Systems (LIMS), Adobe AEM, Veeva, Salesforce, Digital Projects Delivery, AI, Knowledge Management, Hosting Infrastructure, Networks, Collaboration Tools and End-User Support.

  • GA&D Veeva Vault Product team will be key to the successful running of Veeva Vault QualityDocs as the new enterprise-wide controlled document management solution.
  • Ensure that the GSK Standard Processes are applied and adhered to including embedding and adopting standard ways of working in accordance with Quality Risk and Compliance and Validation policies.
  • Responsible for identification and execution of service improvements that will lead to lower cost of ownership and work with vendors to minimize.
  • Agree (and deliver) product release strategy and content with GA&D Director Product Owner, Business Owner and Veeva
  • Deliver changes to Veeva Vault Products and associated operational services against approved proposals driven by the GA&D Product Owner
  • Carry out Veeva Vault QualityDocs Configuration changes that support change in business processes or as improvement opportunities and support testing and validation of the configuration
  • Support migration projects and on-boarding of new user group as use of Veeva QualityDocs grows and becomes the enterprise-controlled doc management product.

Key Responsibilities
  • Provide Product expertise in Veeva QualityDocs as a certified Vault platform administrator and QualityDocs system administrator and configuration specialists.
  • To oversee the change control and release management process for the 3x yearly releases and any ad-hoc changes that are made as part of agreement with the business
  • Deliver product enhancements through agreed backlog process to ensure QualityDocs evolves to meet business needs
  • Manage small migration projects to migration content into QualityDocs (either via migration partner or using Vault Loader)

Why you? Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
  • Associate's Degree.: Computing, Information Technology
  • 1+ year of Veeva Vault experience and particularly desirable is QualityDocs experience
  • Ideally a Veeva Vault QualityDoc implementation project completed in a configuration specialist type capacity and ideally with agile experience
  • Completion of Veeva Vault Platform Configuration Track including Vault Certification exam
  • Completion of Vault QualityDocs Administrator Level 2 Track

Preferred Qualifications:
If you have the following characteristics, it would be a plus:

  • Completion of Veeva vault QMS Administrator Level 2 Track

Why GSK?
Our values and expectationsare at the heart of everything we do and form an important part of our culture.
These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork.

  • Competitive salary and bonus plan
  • Extended private medical care
  • Life insurance and pension plan
  • Sport and recreation package
  • Free car and bike parking
  • Using English on daily basis
  • Flexible working hours
  • Short Fridays
  • Home office
  • Integration events
  • Fresh fruits everyday


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