Strategic Resource Manager

About The Opportunity

We’re Grubhub, the nation’s leading online and mobile food ordering company. Since 2004 we’ve been connecting hungry diners to the local restaurants they love. We’re moving eating forward with no signs of slowing down.


 


With more than 85,000 restaurants and over 15.6 million diners across 1,600 U.S. cities and London, we’re delivering like never before. Incredible tech is our bread and butter, but amazing people are our secret ingredient. Rigorously analytical and customer-obsessed, our employees develop the fresh ideas and brilliant programs that keep our brands going and growing.


 


Long story short, keeping our people happy, challenged and well-fed is priority one. Interested? Let’s talk. We’re eager to show you what we bring to the table.


 


We’re looking for an experienced, Strategic Resource Manager to develop a framework to ensure resources are allocated effectively across our Technology and Product organizations.  This highly collaborative role will provide transparency and accountability into our resource planning, allocation and prioritization across key technology and product initiatives to achieve our company’s goals.


 

Some Challenges You’ll Tackle


  • Develop a resourcing framework integrated in all parts of our product development lifecycle to ensure transparency and measurable outcomes across product initiatives. Work with technology and product leaders to drive the adoption of this framework.

  • Use expertise in JIRA to create performance metrics and benchmarks across teams and organizations to provide visibility in velocity and quality of development at multiple levels of the organization. Set standards to be implemented in JIRA to capture meaningful data; distribute the data and insights to product and technology leaders across the organization.

  • Provide visibility into resource allocation across projects and work closely with all constituents to ensure proper prioritization of programs and projects based on business needs, resource capacity, risk exposure and interdependencies. Ensure that investments and initiatives are aligned with business strategy and priorities.

  • Work with Tech and Product leadership to continuously optimize and streamline development process to improve effectiveness, accuracy of estimation, velocity and quality of frictionless product delivery.

  • Collaborate with Technology, Product, Finance and Recruiting to create a resourcing plan to support near and long term future product roadmap and priorities. Track recruiting progress of in-house and offshore resources to plan.

You Should Have


  • 5+ years experience in strategic resource management or similar role within a technology or e-commerce organization.

  • Expert in using JIRA for resource allocation, report generation, and velocity tracking.

  • Experience working within a PMO with solid understanding of different software development lifecycle models and expert knowledge in agile and traditional principles, with the ability to blend processes to find the right fit for technology and our business.

  • Sufficient technical background to quickly earn the respect of our engineering team, and bonus points if you come from an engineering background.

And Of Course, Perks!


  • Unlimited paid vacation days. Choose how your time is spent.

  • Never go hungry! We provide weekly GrubHub/Seamless credit.

  • Regular in-office social events, including happy hours, wine tastings, karaoke, bingo with prizes and more.

  • Company-Wide Initiatives encouraging innovation, continuous learning and cross-department connections.


 


Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. Grubhub is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to TalentAcquisition@grubhub.com and let us know the nature of your request and your contact information.


Meet Some of GrubHub's Employees

Steven Y.

Senior Director, Acquisition Marketing

Steven uses every marketing tool from television to direct mail to display advertising to consistently acquire new customers—and drive Grubhub forward in the industry.

Kerry H.

Project Manager

Kerry works as a Project Manager on the Corporate Team—collaborating on short-term initiatives to make food ordering and bill paying hassle free for Grubhub's Corporate clients.


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