Operations Specialist

Be the first of your friends to declare, “I love where I work!” and actually mean it. Grub Hub is looking for service and logistics minded professionals to join their supportive, casual, and energetic environment.

GrubHub, is the nation's leading online and mobile food-ordering company. The GrubHub Inc. portfolio of brands includes GrubHub, Seamless, MenuPages, Allmenus, DiningIn and Restaurants On The Run. The Operations Specialist’s primary function will be to ensure consistent execution of day-to-day operations of their respective site, focusing primarily on monitoring orders to ensure timely delivery. Using real time data, warning indicators and dispatching maps, the Operations Specialist identify potential delivery issues before they become problems by contacting drivers, re-assigning orders and making proactive calls on late deliveries.

Responsibilities may include (but not limited to):
* Communicating with diners, drivers, and restaurants
* Identifying and preventing potential issues with deliveries
* Ensuring orders are delivered on time
* Utilizing technology to assist drivers in finding the best routes

Requirements: The ideal candidate must have demonstrated the ability to complete tasks in an organized manner, while paying close attention to details. In addition, the position is ideal for someone who is driven to succeed in a fast paced, varied environment and who has the ability to anticipate and adapt to difficult situations. This is a full-time position and the days and hours for the position are Tuesday-Friday 4:30 pm-10 pm and Sunday 9 am-4:30 pm.

Skills / Qualifications:
* Minimum of High School diploma or equivalent
* 1-2 years Delivery or Operations Experience
* Customer Service Experience-friendly, positive, can handle difficult situations
* Logistics experience and knowledge is preferred
* Prioritizing multiple tasks while staying organized is a must
* Excellent interpersonal communication (both verbally and written) and leadership ability
* Proficient knowledge of Microsoft Office products

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. Grubhub is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail and let us know the nature of your request and your contact information

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