Platform Coordinator (Associate Account Manager), Mid Market

Platform Coordinator (Associate Account Manager), Mid Market
New York, NY | Platform Ops

A bit about us
GroundTruth is the leading location-based marketing and advertising technology company. Sitting at the convergence of offline and online data, GroundTruth delivers a unique data set called “visitation data,” which allows brands, agencies, SMBs, and non-profits to drive high-performing business outcomes (ROI).  GroundTruth activates this data through a suite of performance products and services via their self-serve advertising platform, through managed services, or tailored partnerships. GroundTruth has built proprietary filtering processes that combines our BlueprintTM contextual mapping technology, owned & operated properties, along with 3rd party mobile location data, together yielding over 30B visits annually.

• Report to Team Lead, Platform Specialists
• Own customer relationships from account creation to maturity, helping with education, campaign setup, optimizations, and reporting
• Traffic/create new campaigns in GroundTruth’s platform “Ads Manager”
• Track, measure, and analyze the performance of multiple mobile advertising campaigns simultaneously.
• Work closely with your sales counterparts to win new business and upsell with existing customers.
• Become an expert on the GroundTruth products, listening to customer needs and assisting our Product team to implement changes.
• Share best practices both externally and internally to elevate the ability of you and your teammates
• Be the first point of partner contact for any technical guidance, campaign setup and training requests
• Devise and implement strategies for efficient processes and contribute knowledge to the team.
• Provide Ad Hoc solutions for automating and streamlining internal process
• Work in a thriving, fun-loving team and have access to industry-leading training and opportunities for growth. 
• Knowledge of, and ability to Debug trafficking tags such as 1x1 pixels, JavaScript, VAST, Flashtalking and DoubleClick

• A fast learner and creative problem solver that loves to seek out solutions and doesn’t wait for answers
• Organized, detail-oriented and adept at prioritizing and managing multiple tasks at one time
• Driven by your partners’ success and believe you play a direct role in your partner’s ability to succeed
• Dynamic, hard-working, and able to pivot direction quickly to keep up with business demand
• Able to think strategically, courteously and responds swiftly to customer requests
• Technically competent (understand software, hardware, networks, etc.)
• Motivated, goal orientated, and persistent, open to learning new skills and software
• Responsible and responsive: can work with minimal direction
• Dynamic, problem-solving, and work well in a fast-paced environment 

• Trafficking experience
• Bachelor's degree and 1-2 years of relevant experience in a digital media, performance marketing agency, social agency, account management, or media sales role
• A passion for technology and deep understanding of the mobile space across search, social, advertising networks, rich media vendors, mobile payments, etc.
• Strong organizational and planning skills, an attention to detail, and an appreciation of deadlines and goals
• Proficiency in Office Suite, Excel, PowerPoint or Keynote