Reservations Supervisor - Soho Grand

Soho Grand is looking for a Reservations Supervisor who will oversee the reservations team. Responsibilities will include training and supervision of reservations team, weekly scheduling, taking guest calls, driving hotel sales, report generating and analysis, resolution of guest issues.

This is a hands-on position that requires heavy involvement in the day-to-day operations of the Reservations Department.

Requirements:

  • Previous hotel reservations experience required.

  • Knowledge of Opera a plus.

  • Training and developing team members

  • Monitoring and analyzing rooms' inventory

  • Excellent communication, delegation, analytical skills

  • Proficiency in Excel


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