Service Agent

At Goosehead, our clients trust us. In fact, gaining and honoring their trust is our strongest selling point. So we’re more than just a bit selective when it comes to hiring new people. But if you think you have what it takes to grow with our company, we’re recruiting Service Agents and would love to meet you. For more information about Goosehead Insurance, please visit our website You can also get more insight into our unique culture at

About the Job:

The primary responsibilities of a Service Agent are managing client insurance portfolios and delivering an exceptional service experience to all of our clients. This includes everything from routine servicing, billing, and maintenance of home and auto insurance policies, to complex additions and alterations of multimillion-dollar commercial accounts and risk portfolios. The Service Agent is also responsible for managing retention of accounts, preventing cancellations among clients, generating cross-sell leads and upselling coverage to existing clients. Associates work closely with senior management to develop the skills necessary to carry out these duties, as well as completing a training and licensing program.

Compensation is competitive including base salary and bonus. Current benefits include: 401(k) plan, disability, medical, dental, and vision insurance, and two weeks paid vacation.

About You:

Having prior work experience in a fast-paced environment or being proficient (reading, writing, and conversing) in a secondary language, specifically Spanish are a plus. You should also:

  • Demonstrate strong intellectual ability
  • Have a passion for being part of a team that drives our company to industry leadership
  • Have a college degree with a minimum 3.0 GPA or previous business experience
  • Show evidence of organizational and multitasking abilities
  • Have strong interpersonal skills

Submit resumes online at [email protected] or contact Julia Jordan, our Recruiting Manager at 214-838-5438.

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