Service Agent

About the Job:

The primary responsibilities of a Service Agent are managing client insurance portfolios and delivering an exceptional service experience to all of our clients. This includes everything from routine servicing, billing, and maintenance of home and auto insurance policies, to complex additions and alterations of multimillion-dollar commercial accounts and risk portfolios. The Service Agent is also responsible for managing retention of accounts, preventing cancellations among clients, generating cross-sell leads and upselling coverage to existing clients. Associates work closely with senior management to develop the skills necessary to carry out these duties, as well as completing a training and licensing program.

Compensation is competitive including base salary and bonus. Current benefits include: 401(k) plan, disability, medical, dental and vision insurance, maternity leave, and two weeks paid vacation.

About You:

Having prior work experience in a fast-paced environment or being proficient (reading, writing, and conversing) in a secondary language, specifically Spanish, is a plus.

  • Demonstrate strong intellectual ability
  • Have a passion for being part of a team that drives our company to industry leadership
  • Have a college degree with a minimum GPA of 3.0 or previous business experience
  • Show evidence of organizational and multitasking abilities
  • Have strong interpersonal skills

Meet Some of Goosehead Insurance's Employees

Megan B.

Director, Business Development

As Director of Business Development, Megan steadily builds the Goosehead national brand and empowers entrepreneurs with excellent financial opportunities while increasing sales.

Mike M.

Account Executive

Mike transforms referrals into clients and himself into a business leader by pursuing profitable new business ventures and sales deals to expand the Goosehead Insurance portfolio.


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