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Global Product Lead, gTech Analytics, Products and Tools

Boulder, CO

CO Salary Range: USD 132,000.00 - 196,000.00 per year

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 8 years of experience in a project/program management, consulting, or customer-facing role.
Preferred qualifications:
  • Experience bringing innovative solutions to market, spanning each phase of the product lifecycle.
  • Experience coalescing a diverse set of stakeholders into jointly-committed, aspirational goals.
  • Ability to navigate technical and organizational complexity with ease.

About the job

gTech Analytics, Products and Tools team (gAPT) leverages user insights and Generative AI technology to improve or automate Google's Ads customer support experiences. gAPT partners closely with gTech's Support, Professional Services, Product Management, and Engineering teams to simplify our Ads support products and build the productivity tools ecosystem for gTech users. Our work enables gTech teams to deliver delightful support to our customers.

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As a Global Product Lead, you will partner closely with Product Management (PM), Engineering, and gTech Ads support, to define and deliver the next generation of support experiences. You will be part of a team that works cross-functionally to build, launch, and land new support experiences, driving personalization, automation, operational cost savings, customer success, and product success.

Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video .

The US base salary range for this full-time position is $132,000-$196,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .


  • Collaborate and drive the support platform strategy, balancing near-term impact and long-term success.
  • Synthesize business and technical needs into aligned feature, experiment and platform roadmaps, partnering across technical and non-technical teams.
  • Lead cross-functional groups through the execution of self-service and automation projects and programs.
  • Act as the spokesperson for the business and technical needs/constraints across business and technical teams.
  • Understand support technologies in order to form proposals for optimal customer-centric technical solutions.

Client-provided location(s): Boulder, CO, USA; Chicago, IL, USA
Job ID: Google-101157573584921286
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Internship Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)