Ability to collaborate, deliver, and drive technical decisions with various customer stakeholder groups.

Technical leadership, project management, analytical, and troubleshooting skills.

About the job

In gTech Users and Products (gUP), our mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

In this role, you will be working with various internal teams as well as the web and advertising ecosystem to drive development and adoption of new privacy-forward technologies that mitigate cross-site and cross-app tracking.

The US base salary range for this full-time position is $118,000-$174,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

• Provide onboarding support onto Privacy Sandbox services.
  
• Develop scalable support / escalation processes and technical documentation that enable vendor support.
  
• Triage questions, feature requests and issue reports that ecosystem players provide via our public channels.
  
• Manage relationships with cross-functional stakeholders and collaborate with other gTech teams to provide consolidated technical and business feedback to product teams.
  
• Deliver technical solutions that facilitate support scaling via automation and tooling.