Senior Billing Administrator

This position is responsible for coordinating billing requirements for various partners, secretaries, and their clients. Requirements entail billing processes, services, and procedures to ensure accurate and timely entry into the firm’s billing system, while maintaining a high level of customer service.


  1. Invoice Preparation

  2. Order, prepare, and distribute pre-bills for assigned billing partners/accounts

  3. Transmit electronic billing (“eBilling”), assess electronic billing processes and procedures and implement system changes as necessary along with the Billing Manager
  4. Responsible for recording and maintaining accurate phase, task, and billing codes
  5. Prepare, produce, and finalize invoices for assigned accounts
  6. Assist with bill preparation for more sophisticated bills and/or on-demand requirements as available (both manual & electronic)
  7. This position will have direct contact with billing partners to resolve billing related issues
  8. Responsible for maintenance and follow-up on available unallocated funds
  9. Assist secretarial bill preparers with questions as needed
  10. Reprint posted invoices and provide copies as necessary
  11. Conduct secretarial training on advanced billing procedures
  12. Produce ad hoc reports as requested
  13. Assist with billing overflow from other offices as needed
  14. Update billing addresses and payer information as needed

  15. Client/Attorney Requirements

  16. Coordinate special client billing requests with Billing Manager

  17. Coordinate approval and implementation of special rate arrangements with Senior members of the firm.
  18. Respond in a timely manner to Client Accounting emails and help line calls
  19. Assist with preparing client and/or attorney analyses as needed
  20. Address revised invoice balances as client issues are surfaced
  21. Responsible for client audit report preparation
  22. Maintain client/matter maintenance information
  23. Work collaboratively with collection coordinators on accounts receivable issues
  24. Interacts with Conflicts Department for new matter openings and record maintenance


  • Assumes additional responsibilities as requested


  • Ability to adhere and apply billing department policies and procedures.
  • Ability to communicate with all levels of the firm professionally and tactfully.
  • Ability to provide a high level of customer service in a fast paced environment.
  • Ability to handle a high volume of tasks maintaining attention to detail and prioritizing as necessary.
  • Proficiency in MS Office. Strong knowledge of excel preferred.


  • A minimum of 5 years’ experience working in a professional services environment, law firm billing experience preferred.
  • Experience with financial/billing software packages and Finance/Accounting organizational operations. “Aderant Expert” Billing System experience preferred.
  • Experience with electronic billing transmission on a variety of eBilling platforms, eBillingHub experience a plus.

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