Job Site Specialist

Morgan Memorial Goodwill Industries

Morgan Memorial Goodwill is a dynamic, growing $33 million not-for-profit organization. Our mission is to help individuals with barriers to self sufficiency to achieve independence and dignity through work. Not charity, but a chance.

JOB TITLE: Job Site Specialist


The Job Site Specialist is responsible for day-to-day work direction and scheduling the activities of program participants. Responsible for providing hard and soft skills training, and support services necessary for program participants to facilitate successful adjustment to community based training and employment. Responsible for building and maintaining professional relationships with employer partners and funders. Responsible for implementation of Universal Positive Behavior Supports at assigned work sites.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skill acquisition and positive behavior supports requirements:

  • Implement positive behavioral support strategies to optimize participants independence
  • Identify behavioral and/or performance issues
  • Record behavioral and/or/performance issues into P&S database
  • Record overall performance into ETO (P&S database)
  • Follow Policies and Procedures regarding participant protocols and positive behavior support strategies.
  • Responsibilities include planning and assigning work, providing performance feedback; rewarding and motivating participants utilizing individual behavior support strategies; addressing complaints and resolving problems.
  • Provides daily work direction and oversees participant training services. May provide job task training in a variety of settings in external workplaces.
  • Partners with Employer Management, Case Managers and Job Specialists to keep program participants on task to meet training and job goals as outlined in participants’ service plans
  • Assists with the development and implementation of training curriculum.
  • Facilitates job development and job placement-related tasks as necessary.
  • Provides travel training as necessary.

Business Practices requirements:

  • Participate in business partner meetings as required. Develop and maintain positive employer relationships.
  • Ensures compliance with DOL 14C, (time studies, appropriate wage, training on task) as applicable.
  • Maintains DOL 14C Job Book documentation and participant production output counts as necessary.
  • Assure Quality Control standards are met.
  • Schedules participants for internships. Adjusts schedules based on participant attendance to ensure that employer partner work sites have adequate staffing levels to meet goals
  • Process participant attendance and timesheet records for all non-Goodwill worksites where applicable.
  • Performs other duties as assigned.


  • Associates degree in Human Services and 2 years experience required. Bachelor’s degree preferred.
  • Experience working with individuals with disabilities and other barriers to employment.
  • Solid written and verbal communication skills. Must be able to read analyze and interpret general and instructional materials, job specific procedures or governmental regulations.
  • Self-directed individual possessing the ability to adapt to a variety of environments and acting with a fair degree of autonomy.
  • Proficient in Microsoft Office
  • Requires acceptable results of CORI and SORI check according to Goodwill policy and requirements. (*BPS runs a CORI and SORI on all individuals working with their students)


Requires valid driver’s license. Must have ability to provide company supplied transportation to participants. Personal vehicle preferred.


The physical demands describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle or feel objects, tools or controls. The employee is required to stand, walk and reach with hands and arms.
  • Employee may be required to occasionally lift up to 25 pounds. Specific vision requirements include depth perception, the ability to see peripherally, the ability to adjust vision to bring objects into focus and the ability to distinguish basic colors.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee may experience exposure to environmental conditions such as exposure to cleaning chemicals, dust and/or other potential hazards
  • May be required to work occasional evenings and/or weekends per business needs

Meet Some of Goodwill's Employees

J-D G.

Director of Vocational Services

Behind the Goodwill storefront, J-D helps individuals with barriers to employment prepare for meaningful work and fosters a community in which they will thrive.

Patty W.

Director of Stores

Patty oversees five out of the 11 Goodwill stores in the Boston area, working with the management team and sales associates to make each store a success.

Back to top