Career Advisor

The Career Advisor will serve as point-of-contact and resource for BCL members with targeted and/or publicly-defined employment barriers, specifically: Unemployed, Underemployed, Disabled, Welfare Recipients, Targeted Advantage Groups (Veterans, Seniors, Youths, etc.) to provide career assistance in attaining self-sufficiency through employment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Conducts customer intakes and initial assessments including: informs customers/members of available services, reviews Individual Plan for Employment, identifies and documents barriers to employment.
  • When working with targeted groups the Career Advisor may reach out to community organizations, collaborators or schools to develop partnerships with Boston Career Link.
  • Develops and provides core services as necessary to BCL customers; Quick Start orientations, library and front desk coverage.
  • Identifies areas of individual need in obtaining long term self-sufficiency employment.
  • Provides effective and progressive delivery of BCL basic services; including intensive training towards employment goals and job placement services.
  • Creates and facilitates group and individual job search workshops.
  • Follows program Guidelines according to BCL career services, assigns service level and frequency of services needed.
  • Provides career coaching and case management of members. Facilitates services that result in improved competitiveness, sustained job placement and self-sufficient pathways within the current job market. This may include:
  • Orientation groups
  • Training (WIOA) Information and Eligibility Sessions
  • General and/or Targeted Job Readiness Groups
  • General and/or Targeted Networking Groups
  • Assesses, advises, refers and approves customers’ services with educational and vocational barriers.
  • Documents case management and support services provided to BCL members using MOSES (Mass. One-Stop Employment System) case management software
  • Maintains up-to-date knowledge and familiarity with:
    • MA Department of Transitional Assistance (DTA)
    • Workforce Innovation Opportunity Act (WIOA) Title I programs, policies and procedures
    • DOL-ETA (Dept. of Labor’s Employment & Training Administration) website
  • Perform duties in accordance with Goodwill’s standard responsibilities involving the following categories: business strategy, planning, directions and control; administration, operations, and direct work management; people management.
  • Performs other duties as assigned.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s Degree or equivalent experience.
  • Minimum one year experience working with targeted population preferred.
  • Professional experience providing career advising and case management to persons who have disabilities and/or other barriers to employment such as: poverty, welfare dependence, English language barriers, ex-offender status, age, and homelessness are highly desired.
  • Must have excellent organizational skills; Ability to efficiently prioritize and multi-task.
  • Must exhibit proven experience in exercising good judgment & appropriate problem solving.
  • Must possess active listening & response skills in interacting with customers, business partners and staff.
  • Applicants must have good communication skills and strong computer skills.
  • Bi-lingual skills strongly preferred in Spanish and or French
  • Requires acceptable results of CORI check according to Goodwill policy and requirements.
  • Proficiency in Microsoft Office, particularly Word, Excel, PowerPoint.

PHYSICAL DEMANDS:

The physical demands that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to sit and reach with hands and arms.
  • The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.

WORK ENVIRONMENT:

The work environment an employee is exposed to while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.

Morgan Memorial Goodwill Industries is an EOE/M/F/Vets/Disabled.


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