Savings - Deposit Operations - Instructional Designer - Salt Lake City, Utah
Consumer and Commercial Banking (CCBD)
Consumer and Commercial Banking brings innovative solutions to traditional banking activities. We are a global team of lenders, investors, risk managers, skilled marketers, web experts and banking specialists. We provide a suite of solutions to help our customers meet their personal financial goals. We make direct investments in, and risk manage, a portfolio of corporate loans and securities. And we help transform distressed communities through investments and loans of private capital.
Digital Finance Description
Digital Finance, a subdivision of CCBD, is composed of the firm's digitally-led consumer businesses which include the global online consumer deposits business and the US online consumer lending business, the firm's first-ever direct-to-consumer platform built from the ground up. Digital Finance combines the strength and heritage of a 147-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. This unique dynamic allows us to help our customers achieve financial progress through customizable solutions that are grounded in value, transparency and simplicity.
RESPONSIBILITIES AND QUALIFICATIONS
We are seeking an experienced Instructional Designer to design instructor-led and computer-based learning solutions within the US Deposits team. Ideal candidates will have extensive experience managing multiple design projects in a fast-paced environment. In this role, the candidate will collaborate with various teams to design learning solutions that allow Contact Center employees to deliver a best in class customer experience.
- 4-7 years of experience in Instructional Design
- Experience creating engaging classroom and eLearning content
- Ability to effectively manage a number of projects that can be large/complex in scope
- Anticipate, understand, and respond to the training needs of the Contact Center
- Knowledge of learning theories and instructional design models
- Ability to communicate effectively with senior leadership as well as external vendors
- Proficiency in Adobe Creative Suite and e-Learning software
- Facilitation experience preferred
- Experience in banking/financial services preferred
- Bachelor's Degree
ABOUT GOLDMAN SACHS
The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.
© The Goldman Sachs Group, Inc., 2018. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.
See Inside the Office of Goldman Sachs
The Goldman Sachs Group, Inc. is a leading global investment banking, securities, and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments, and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.
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