OPERATIONS

Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.

Within Operations, Consumer Investment Management Operations delivers asset management and wealth management capabilities to clients around the world. We are a multi-faceted group that partners with all areas of the Investment Management Division to support evolving markets and business requirements. Alongside that vital service delivery role, Investment Management Operations provides essential risk management and control.

At Goldman Sachs, our culture is one of teamwork, innovation and meritocracy. We often say our people are our greatest asset and we take pride in supporting each colleague both professionally and personally. From collaborative work spaces and mindfulness classes to working from home and flexible work options, we offer our people the support they need to reach their goals in and outside the office.

RESPONSIBILITIES AND QUALIFICATIONS

OUR IMPACT

Client On-boarding is a key function performed at the forefront of the firm's commercial aspirations. We work hand in hand with the PWM Sales teams in providing a best in class on boarding experience for new clients. Client On-boarding is responsible for capturing all necessary information for regulatory and firm policies and perform due diligence on all new accounts and works closely with PWM business teams, PWM Compliance, PWM Legal, and other Operations groups to ensure a positive client experience during the on-boarding process. Our ability to partner in this role is key and therefore a significant skill-set for this role is stakeholder management.

The Asset Transfer Team serves a critical role in overseeing transfers into and out of our client accounts. The team works with PWM business teams to monitor and approve asset transfers. The team authenticates client transfer requests in accordance with the Firm-wide and regulatory policies as well as ensuring the proper client approvals and documentation have been received while constantly monitoring for potential fraudulent activity.

Please note that as this role will require access to Firm confidential information, you will be expected to undergo a criminal background check if you are made an offer of employment.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Develop relationships with PWM business teams, PWM Compliance, PWM Legal, and other Operations groups to ensure that PWM Operations is providing the highest quality introductory experience throughout the on boarding process
• Ensure that all client documentation required by the Firm's Customer Identification Program (CIP) is received, reviewed and approved within the appropriate time-frames in line with AML and Know Your Client requirements
• Ensure downstream systems correctly recognize approved clients, products and services, including Cash products, Client Statement and Performance reporting
• Review relevant client and Legal documentation, verify client signatures and perform regulatory and risk related exception processing
• Resolve issues through coordination with PWM business, PWM Compliance, PWM Legal and other Operations teams
• Work with various teams, including the PWM business and Operations, on process improvement and strategic projects

• Bachelor's degree
• Knowledge of MS Office (Word, Excel, etc.) as well as proficiency with web-based applications
• Good understanding of the financial industry including active interest in financial services and Operations
• Strong interpersonal skills with ability to build the trust and confidence in capabilities, work well with others internally to accomplish client objectives
• Must be a team player, hardworking, resourceful and eager to learn
• Must be able to multi-task, prioritize work, and work well under pressure from multiple clients/constituents to respond to inquiries quickly
  
• Highly organized, attention to detail and excellent follow through skill
  
• Proactive, self-starting individual with high levels of ownership and ability to work independently, to gather information, make decisions and drive result
  
• Highly motivated with enthusiasm to learn the business and the clients we support

• Developing relationships with PWM business teams, PWM Compliance, PWM Legal, and other Operations groups to ensure that PWM Operations is providing the highest quality introductory experience throughout the on boarding process
• Ensure that all client documentation required by the Firm's Customer Identification Program (CIP) is received, reviewed and approved within the appropriate time-frames in line with AML and Know Your Client requirement
• Review relevant client and Legal documentation, verify client signatures and perform regulatory and risk related exception processing
• Review relevant client documentation and processing of margin approvals
• Authenticate asset transfer requests leaving client accounts by liaising directly and indirectly with PWM Clients
• Process and control analysis to ensure effective oversight and risk management including the adherence to and enforcement of Firm-wide policy and relevant regulations
• Ensure downstream systems correctly recognize approved clients, products and services, including Cash products, Client Statement and Performance reporting

• 2+ years financial industry experience (AML or other Client On-boarding Regulatory experience a plus)
• Knowledge of legal documentation (e.g. trust agreements, partnership agreements and corporate resolutions)
• Foreign language skills a plus (preferably German)