Compliance, Operations/Servicing/Collections Quality Control Analyst - Salt Lake City


Are you passionate about consumer lending and consumer banking? We're looking for a compliance analyst to join our consumer banking operations

quality control and advisory team. You would serve as an analyst in our consumer lending compliance team using your skills, ideas and leadership to implement and refine the processes and systems around our quality control functions.


Our consumer lending compliance team partners with all functional areas of the consumer lending business to advise on business

strategy, develop compliant processes within the business, implement compliance processes, systems, and digital tools for

identifying, measuring, and mitigating risk and report on the status of such risk. From day one you will be involved in building a new

business within the Firm.


  • Implement QC test plans for assessing operational, servicing, and collections risk
  • Develop data analytics and reporting techniques for monitoring effectiveness of QC function
  • Deploying technology to facilitate quality control reviews and remediation
  • Provide and analyze trends and monthly control reports detailing risk-related process gaps
  • Review advertisements, marketing materials, and other borrower communications for compliance with law
  • Assist in the development and delivery of consumer compliance trainings
  • Advise business operations on applicable compliance requirements
  • Advise business operations on applicable policy and procedure adherence
  • Assist with maintaining our relationship with regulatory agencies, examiners, internal auditors and other company team members and assists with

action plans created as a result of examinations, audits or internal testing

  • Review consumer complaints

Basic Qualifications• One year of compliance, operations, servicing, collections, and/or quality control experience (analyst)

  • Three years of compliance, operations, servicing, collections, and/or quality control experience (senior analyst)
  • Five years of compliance, operations, servicing, collections, and/or quality control experience (associate)
  • Bachelor's degree or equivalent military experience
  • Must be self-directed, organized, positive, driven, detail oriented, and effective in a fast-paced changing environment

Preferred Qualifications• Strong understanding of retail focused businesses

  • Experience in a consumer lending environment
  • Underwriting or auditing experience
  • Knowledge of applicable federal and state consumer lending laws and regulations, including, among others, Truth in Lending Act

(Regulation Z), Equal Credit Opportunity Act (Reg B), Fair Credit Reporting Act (Reg V), and the Fair Debt Collections Practices


  • Proven ability to apply these requirements to consumer loan origination, servicing and collections practices and procedures

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet. © The Goldman Sachs Group, Inc., 2015. All rights reserved.

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