CIMD - Marcus by Goldman Sachs - Controls Testing & Issues Management Risk Associate - Chicago


The Consumer and Investment Management Division includes Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and our Consumer business (Marcus by Goldman Sachs). We provide asset management, wealth management and banking expertise to consumers and institutions around the world. CIMD partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.


Consumer, externally known as Marcus by Goldman Sachs, is comprised of the firm's digitally-led consumer businesses, which include our deposits and lending businesses, as well as our personal financial management app, Clarity Money. Consumer combines the strength and heritage of a 150-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Through the use of machine learning and intuitive design, we provide customers with powerful tools that are grounded in value, transparency and simplicity to help them make smarter decisions about their money.



The Controls Testing & Issues Management Risk Associate role is part of Marcus Deposit's first line of defense by testing, monitoring and remediating to help ensure process-level risks and controls are closely managed to prevent and mitigate risk in the business. Additional responsibilities include:

  • Gather and synthesize data to perform root cause analysis and determine thematic trends related to testing failures and issues identified by the business and second and third lines of defense
  • Manage all aspects of issue identification, analysis, remediation and monitoring & reporting, including collaboration with issue owners, aggregation of issues across the business, and facilitation of executive reporting
  • Proactively identify potential business risks, process deficiencies and improvement opportunities and make recommendations for additional controls and corrective action to enhance the efficiency and effectiveness of risk mitigation processes
  • Partner with other business units and support teams to remediate testing errors and assist with implementation of corrective actions related to testing fails and non-compliance with policies and procedures
  • Lead and deliver executive reporting and other data-driven deliverables, with a focus on providing appropriate content, context and structure in a precise and timely manner
  • Coordinate and facilitate the business controls meeting with key executive stakeholders
  • Focus on continuous improvement and evolution to meet changing requirements to support maximum visibility to the executive audience
  • Propose effective and efficient methods to enhance testing and sampling strategies (including automation) to ensure the most effective risk detection, analyses and control solutions
  • Participate in the administration of functional risk assessments and testing lifecycles of business policies and procedures for control effectiveness, while creating and maintaining relevant documentation
  • Be a critical thinker: Thoughtful, self-aware, and use available evidence to make decisions
  • Work effectively with teammates and win credibility quickly
  • Perform ad-hoc statistical analysis

Basic Qualifications
  • Bachelor's degree in Risk Management, Business, Finance or a related field
  • 4+ years related work experience
  • Experience building reports and presentations
  • Expert level proficiency in the Microsoft tool suite, including Excel, Word and PowerPoint
  • Advanced organizational, planning and time management skills
  • Advanced analytical, critical thinking and problem solving skills
  • Excellent interpersonal, relationship building, communication (written and verbal) and negotiation skills
  • High level of creativity, perseverance and openness to change
  • Genuine excitement and passion for leading root cause analysis, troubleshooting technical process failures and implementing fixes to operationalize a process
  • Interest and ability to self-serve, investigate and get the data required to make quick and effective decisions
  • Ability to work independently, multi-task and take ownership of various parts of an initiative while still following proper chain of command, and effectively working in a team environment
  • Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements

Preferred Qualifications
  • 4+ years banking experience, specifically in risk, compliance or corporate governance
  • Strong Risk Assessment Framework knowledge and experience performing risk assessments covering key risks and controls
  • Hands-on knowledge of framework design
  • Working knowledge of financial, operational, compliance and reputation risks
  • Experience aggregating and analyzing various types of risks and data with output to dashboards and/or formal written assessments
  • Experience with Agile or Scrum development processes


The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.

© The Goldman Sachs Group, Inc., 2019. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.

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