Showroom Editor, Sales Associate

A Glossier Showroom Editor, Sales Associate is more than a sales person. You are a friend that give the best advice on how, when, and why to use Glossier products. You are a crucial part of the overall offline customer experience. You are the face of our brand, embody our values, and have a relatable and inviting attitude.

 Responsibilities

  • Welcome customers and act as first offline experience touch point
  • Be an expert on the Glossier brand and on all Glossier products, including sharing personal experiences
  • Educate customers about Glossier products and facilitate sales
  • Help customers choose the right products for them
  • Help customers check-out
  • Clean and organize the showroom

Qualifications

  • Impeccable customer service skills: identify customers’ needs and tailor solutions accordingly
  • Approachable: act like a friend that gives great Glossier advice, with a personal touch
  • Positive energy: has a “no such thing as a stupid question” attitude
  • Great communication skills: can communicate with everyone—patience is key
  • Ability to facilitate introductions and communication between customers
  • Retail/sales experience
  • Experience in a customer facing role
  • Roll-up-your-sleeves attitude (no task is beneath her)
  • Ability to identify opportunities, be creative and generate insights for improvement
  • Quick to learn
  • Organized
  • Passion for the Glossier mission
  • Love for Glossier products
  • Understanding of the Glossier aesthetic and visual language
  • Able to work 3-5 days a week, including weekends

About Glossier

Glossier is a beauty company that lives in NYC, is sold on the internet, and promotes a skincare-first philosophy that celebrates beauty in real life.

 

We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.

 


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