Senior Associate/Manager, Client Solutions

    • Austin, TX

Gerson Lehrman Group is seeking a Senior Associate to support corporate clients in Beijing. Senior Associates help to drive GLG's business model and develop their segments client base through close coordination with senior members of the Client Solutions team and working with clients to fulfill their primary research needs.

Senior Associates are responsible for driving Gerson Lehrman Group's underlying business processes, fulfilling timely client research requests, assisting senior team members with high-level product execution, and facilitating in-person interactions between GLG's clients and Council Members:

Key Responsibilities:

GLG Senior Associate is responsible for:

  • Support the client facing team. The Senior Client Solutions Associate will provide project support to the client solution team who manage multiple projects on a day-to-day basis.
  • Facilitating educational interactions between GLG Council Members and our clients, enable our clients to make more informed and confident decisions across diverse departments/functions. The Senior Client Solutions Associate is tasked with fulfilling time sensitive research requests by analysing client requests, and building and qualifying primary populations of topic experts. Most GLG client/expert interactions consist of telephone consultations but also may consist of surveys, research travel programs, and in-depth engagements.
  • Enhancing the GLG Councils. Developing relationships with GLG's most respected thought leaders across sectors, as well as recruiting new senior executives and leading consultants into the GLG Councils through research, networking, and direct outreach.
  • Working towards growing GLG client relationships. The Senior Client Solutions Associate will be working towards gaining responsibility of developing relationships with GLG clients, who are primarily Professionals across diverse inhouse departments across APAC. This relationship development will stem from in-person client meetings, project execution, and telephone interactions.
  • Team-wide collaboration. The Senior Client Solutions Associate is expected to work closely with our Sales and Business Development team and other research professionals to develop customized products for Not only existing GLG clients but also potential clients.
  • Assist in the programming of live meetings. The Senior Associate is responsible for supporting the client facing team organise and host small group conversations between GLG Council Members and GLG clients and programme private meetings for GLG Council Members at client offices.

Required Skills

GLG attracts employees from the most distinctive professional and academic backgrounds. Across all of our positions, we insist upon excellence, integrity, creativity, and professionalism.
  • Bachelor's degree, or above
  • Excellent communication skills and fluency in Mandarin and English
  • 3 to 5 years of work experience in client-facing, account management or analyst roles in relevant industries such as business services, market research, consultancies, event exhibition, internet, financial services, etc., plus significant ongoing curiosity about trends and personalities in the project-related sector
  • Demonstrated performance and business judgment, in some or all of the following areas:
    • Sales, negotiation, or networking with high-end professionals; and/or
    • Business development, corporate development, product development,
  • Ability to identify best match/solution of requests/questions and to handle increasing responsibility over time
  • Successful track record working in a team environment
  • Ability to multi-task and prioritise activities effectively, while ensuring a high level of accuracy and attention to detail

About GLG / Gerson Lehrman Group

GLG is the world's knowledge marketplace. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of 700,000+ experts (and the hundreds of new experts we recruit every day).

We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.

GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture.

To learn more, visit www.GLG.it.

EEO Policy Statement

Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.


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