Research Manager, Surveys

Job Summary

GLG is seeking a Project Manager (Surveys) to own the responsibility for leading and growing GLG’s Surveys business in APAC. The Project Manager (Surveys) will join a growing Global Surveys Team and will collaborate with GLG Client Solutions and Business Development professionals as well as GLG’s sophisticated client base of top investment firms and consulting firms. This person will work with the team leader of APAC Surveys to lead growth initiatives, build and grow client relationships, and lead a team of associates to deliver the product.

The Surveys Team is responsible for survey questionnaire writing, editing, fielding, and data compilation across various industry verticals, population geographies, and client types. The Surveys Team facilitates the execution of hundreds of survey projects per month. This position requires meticulous attention to detail, the ability to prioritize and multi-task, excellent written and verbal communication skills, a keen analytic outlook, as well as, a passion for creative problem solving, client service and project management. In addition, it requires the ability and passion to lead and develop younger associates on his/her own team.

The Project Manager (Surveys) will report to the team leader of APAC Surveys, who will provide a close mentoring environment to rapidly accelerate development.

Specific responsibilities include (but are not limited to):

  • Project leadership: Serve as point-person for clients’ Quantitative Insights needs, and ensure the highest level of service is delivered end-to-end
  • Thought leadership: Serve clients’ requests on the most complex surveys - including the drafting of client learning needs into thoughtful questionnaires, and the visualization of results
  • Commercial leadership: Work with Client Solutions and Sales to identify high potential client opportunities and pitch the Surveys product
  • People leadership: Develop and lead a growing team in Hong Kong; build collaborative relationships throughout GLG to strengthen the Surveys product’s position

An ideal candidate will have the following:

  • Undergraduate degree from a tier 1 university
  • 5-8 years of market research and survey design experience, including experience with online survey platforms
  • Experience leading teams and developing junior members
  • Experience collaborating with team-members in a high-throughput, deadline-driven, process-oriented, client-servicing environment
  • Superior writing, logic and interaction skills; including oral and organizational skills
  • Experience managing a product team or book of business a plus
  • Experience analyzing results and/or communicating research results to stakeholders a plus
  • Management consulting or investment banking experience or a demonstrated strong understanding of professional services a plus
  • Fluent in English, written and spoken, is a must

About GLG

GLG is the world’s knowledge marketplace. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of 700,000+ experts (and the hundreds of new experts we recruit every day).

We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.

GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.

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