Relationship Manager, Healthcare, GLG Institute

Institute Relationship Manager

Job Summary

The GLG Institute Relationship Manager will be responsible for providing client service to senior executives in the life science industry and project management support to senior members of the GLG Life Sciences Research team. This will include designing individual membership programs and being the point of contact and senior advisor for GLG Institute members by pairing them with prominent chief executives, international subject-matter experts, and policy leaders for direct mentorship, networking, and counsel.

GLG Institute Relationship Managers also work closely with GLG Institute international Faculty and internal GLG team to develop customized products offerings and events for GLG Institute members. Through regular interactions in form of live-meetings and other type of communications, Relationship Managers are expected to cultivate close relationships with and emerge as thought partners to GLG Institute members. GLG Institute Relationship Managers need to be able to build relationships across all levels, including executive management, and develop relationships with our Faculty in the Healthcare sector.

Specific responsibilities include (but are not limited to):
GLG Institute Relationship Managers are responsible for:
  • Setting-up membership journey’s for GLG Institute members (senior executives in the life science industry) based on their diagnosed membership objectives, professional learning goals and career aspirations; membership journey typically consists of a combination of 1:1 meetings, participation at round tables and other educational and networking events.
  • Facilitating mentoring and coaching interactions between GLG Faculty and our members, to permit our members to advance in their professional development and to make more informed and more confident career decisions. Interactions take place mainly in-person but also over the phone.
  • Programming live meetings. GLG Institute Relationship Managers are responsible for organizing and hosting small group conversations between GLG Institute members and GLG Institute Faculty.
  • Enhancing the GLG Institute Faculty. Recruit most respected thought leaders in the Healthcare sector to join GLG Institute Faculty.
  • Growing GLG Institute relationships. Developing relationships with GLG Institute members and Faculty, who are primarily senior executives and professionals in the life sciences industry. This relationship development will stem from in-person client meets, project execution, and telephone interactions.
  • Team-wide collaboration. As with any senior facing position in a GLG client office, GLG Institute Relationship Managers are expected to help mentor and manage junior colleagues, especially those colleagues in our operations offices with whom they are collaborating.

An ideal candidate will have the following:
  • Bachelor’s Degree in Business Management, Life-Sciences, related field or equivalent
  • 5+ years of progressively experience working directly with senior executives in the pharmaceutical, biotech or medical device industry in a senior advisor or similar role
  • Experience reporting directly to senior executives of a life science organization
  • Proven track record of project - and team management as well as coordinating complex internal and external executive meetings
  • Ability to relationships across all levels, including executive management
  • Excellent verbal and writing skills
  • Proven business communication skills

We seek bright, positive and flexible people who also:
  • Act with the highest integrity and professionalism all their endeavors
  • Utilize superior analytical and problem-solving skills
  • Think creatively and focus on opportunities for growth, and lead others to do the same
  • Express a strong desire to work in a team
  • Respond effectively to management direction and clients’ needs
  • Demonstrate the ability and initiative to handle increasing responsibility over time

About GLG Institute
The GLG Institute is a membership-based community for leading executives. We provide on-demand programming to meet the specific learning imperatives of leading executives. We pair members with prominent chief executives, subject-matter experts, and policy leaders for direct mentorship, networking, and counsel.
To learn more, visit www.glginstitute.com.

About GLG / Gerson Lehrman Group
GLG is the world's leading platform for professional learning. Business leaders, investors, consultants, social entrepreneurs, and other top professionals rely on GLG to learn in short- and long-term engagements from a membership of more than 400,000 experts. Clients partner with GLG to address their most complex strategic challenges, make better business decisions, and advance their careers through conversations, mentorships, small group convenings, surveys, and other interactions—all within a rigorous compliance framework. Global, technology-driven, and nimble, GLG’s 1,000 employees work in 22 offices in 12 countries.

We believe strongly in our mission- and values-driven culture. Our core values drive our success. They are: learning & curiosity, responsibility, courage, judgment, fresh perspective, service, and integrity.

To learn more, visit www.GLG.it.


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