Client Service Associate
Gerson Lehrman Group is seeking a Client Service Associate, to support clients in Sydney. A Client Service Associate will be responsible for managing and executing primary deliverables to add value to Gerson Lehrman Group clients based in Sydney.
Client Service Associates help to drive GLG’s business model and develop their segments client base through close coordination with senior members of the team and working with clients to fulfill their primary project needs.
Client Service Associates are responsible for driving Gerson Lehrman Group’s underlying business processes, fulfilling timely client requests, assisting senior team members with high-level product execution, and facilitating in-person interactions between GLG’s clients and Council Members.
Specific responsibilities include (but are not limited to):
- Fulfill time-sensitive project requests for GLG clients
- Exhibit strong business communication and client service skills
- Learn to leverage GLG’s platform and network to match thought leaders with clients, based upon the client’s project objectives
- Collaborate closely with senior team members to program live event content for Asia as well as more broadly distributed virtual event content
- Coordinate with cross-functional and international colleagues to develop product strategies
- Work closely with Business Development colleagues and sector-specialized Managers to deepen existing client relationships
- Effectively interact with financial services clients across the region and manage relationships with senior leaders from the investment community.
An ideal candidate will have the following:
- Bachelor's degree or higher from a top tier university
- Excellent communication skills in English
- 1 to 3 years of relevant industry experience or Financial Services experience
- Superior communication and interaction skills, including demonstrated oral, written and presentation abilities
- Successful track record managing multiple, simultaneous complex tasks and working in team environments
- Attention to detail
About GLG / Gerson Lehrman Group
GLG is the world's leading platform for professional learning. Business leaders, investors, consultants, social entrepreneurs, and other top professionals rely on GLG to learn in short- and long-term engagements from a membership of more than 500,000 experts. Clients partner with GLG to address their most complex strategic challenges, make better business decisions, and advance their careers through conversations, mentorships, small group convenings, surveys, and other interactions—all within a rigorous compliance framework. Global, technology-driven, and nimble, GLG’s 1,400 employees work in 22 offices in 12 countries.
We believe strongly in our mission- and values-driven culture. Our core values drive our success. They are: learning & curiosity, responsibility, courage, judgment, fresh perspective, service, and integrity.
To learn more, visit www.GLG.it.
Notes: GLG does not allow employees to trade public equities or debt. All prospective new hires are required to undergo a background check.
Meet Some of GLG's Employees
Director & Head of Client Solutions for North American Financial Services
Gentry uses his economics and sales background to understand the larger picture of the service economy—ensuring that Financial Services Council Members provide clients with the essential professional learning tools.
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