QA Manager, Indochina - Consumer Healthcare
Ensure implementation of GSK CH Quality Management System and GMP requirements at country level
Monitor and review performance of metrics against the targets and liaise periodically with General Manager and Area Leads to agree improvement areas
Determine the responsibilities of LOC Quality Staff to ensure effective, overall quality management and continuous improvement of supply chain activities in LOCs
Create and identify opportunities to share information, documentation and knowledge between LOCs and driving simplification and improvements.
Ensure timely and effective escalation of quality incidents and provide the necessary analysis to understand and escalate issues which have the potential to impact supply or GSK's reputation as a manufacturer of quality products and when necessary direct LOC's to manage incidents via the LIC process and take on the role of LIC Chair. Where applicable, assists in managing incidents via PIRC process and take on the role of PIRC Secretary for incidents relating to LOC Quality in Area. Act as a coach/provide advice to the LIC secretary and other LIC chairs.
Actively manage the country quality team and set up their development and objective targets.
Act as a quality contact for Supply Chain and commercial teams as relevant in relation to quality and compliance issues
Coordinate LOC and Distribution Center site readiness for Health Authority inspections and proactively manage interactions and commitments to HA.
Ensure effective Quality Management of New Product Introduction, the distribution network in Area, complaint management, artwork management and ensure Duty of Care and Product release is conducted in line with local regulatory requirements.
Provide LOC 3rd party management and quality oversight.
First Degree in scientific or engineering discipline, or able to demonstrate equivalent level of knowledge
Quality experience within the industry, and application of Quality Systems
Pharmacist degree would be a plus but not mandatory.
Quality experience within the industry and application of Quality Systems
Essential Skills and Abilities:
Exceptional leadership skills
Excellent oral and written communication skills
Proven influence and impact skills across business levels and functions
Strong interpersonal and negotiation skills
Problem identification and solving skills
Competent people manager and able to identify and promote talent
Ability to enable and drive change
Able to work effectively in English
Self-starter, able to schedule and progress workload on own
Experience of working with and leading cross-site and multi-functional teams
At GlaxoSmithKline (GSK) we are dedicated to improving the quality of human life by enabling people to do more, feel better, live longer. GSK is one of the world's leading research based healthcare companies, with over 100,000 employees in 150 countries across our Pharmaceuticals, Vaccines and Consumer Healthcare business.
We are proud of the difference we make and in 2016, FORTUNE Magazine ranked GSK #1 on its list of companies that are changing the world. The 'Change the World' list recognises companies that have made significant progress in sustainable, scalable approaches to addressing societal problems as part of their company strategy. Put simply, our focus is on improving access and affordability of medicines, regardless of where people live or their ability to pay.
The Rep. Office of GlaxoSmithKline (GSK) Pte. Ltd. was set up in Vietnam in Jul 2002 following the merger of two pharmaceutical corporations SmithKline Beecham and Glaxo Welcome in Jan 2001.
GSK Vietnam has been recognized as one of the best places to work and is listed amongst the best companies in the pharmaceutical, biotech and healthcare sectors. This acknowledges the progress GSK is making in areas such as people development and employee engagement, as well as a strong value-based culture with patient focus, integrity, transparency and respect for people at the heart of what we do.
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