IT Site Deployment and Service Lead

Basic qualifications:


Preferred qualifications:



  • 12 months contract
  • Based in GSK Factory site - Pulogadung

Job Summary :

As part of the site-based IT team: oversee the activities involved in the deployment of new IT systems, infrastructure and services at GMS Indonesia sites or Supply Chain nodes.

Key Responsibilities:

  • Lead the introduction of shared service global solutions/systems, services and initiatives into assigned business areas in one or more sites or nodes.
  • Lead projects/initiatives across Indonesia Supply Chain and GMS IT organization.
  • Own the IT tasks involved in the preparation and implementation of new infrastructure and other pre-requisite phases
  • Lead the site/supply chain aspects of archiving and decommissioning activities for systems that have reached the end of their lifecycle.
  • Ensure the effective use is made of new IT systems and target benefits are achieved.
  • Ensure that appropriate support resources, processes and procedures are in places – secure shared service and/or 3rd party resources if required – part of deployments.
  • Work with site IT business partner, IT business partner, IT project delivery service, and the business unit sponsor to develop a deep understanding of the business cases for change, then drive the approval of projects through site and IT governance processes.
  • Manage all IT operational issues and accountable for end to end site service performance and management
  • Partner with shared services and manage escalation resolution at site
  • IT Risk, Quality, and Compliance management for projects during deployment, site based services, and global services impacting site.
  • Assures IT Continuity through the regular maintenance and testing of IT Continuity Plans
  • Drive simplification and standardization of IT system to reduce local and non-core application and services.
  • Oversee GSK Project management processes and procedures for projects
  • Proactively manage communications relating to IT Delivery


  • Ideally with experience in a manufacturing environment with a good understanding of manufacturing principles and practices.
  • Bachelor Degree in Information Technology or Computer Science

Basic Requirements

  • Comprehensive knowledge and understanding of the Systems Development Life Cycle and good knowledge of Project Management methodologies.
  • Broad knowledge and understanding of IT systems and how they apply to supported business areas.
  • Ideally with experience in a manufacturing environment with a good understanding of manufacturing principles and practices.
  • Well developed analytical and problem solving skills.
  • Must be able to work with minimal supervision. Ability to plan own work to meet objectives, and to work independently.

Preferred Requirements

  • Holder of ITIL Foundation certificate
  • Holder of IT project management qualification
  • OE Green Belt certification / demonstrated application of working with Six Sigma/Lean Sigma processes and tools.

Interpersonal Skills:

  • Ability to engage stakeholders for project scoping and approvals. e.g. Site Leadership Team / CapEx steering; GMS IT Projects Approval Board (PAB); GMS IT Project Review Board (PRB)
  • Good influencing, communication and team-working skills at all levels
  • Ability to communicate IT issues in business terms and tailor communications to requirements.
  • Negotiate with relevant parties in respect of disruptions & major amendments to the provision of services.
  • Develop and maintain effective relationships with external service providers where appropriate.
  • Develop and maintain network of contacts with the wider GSK IT organisation e.g. GMS IT, Application Services, End-user & Infrastructure Services; shared services
  • Ability to lead or contribute to project / deployment functional forums (e.g. Project Management forums, project related forums)
  • LI-GSK

Contact information:

You may apply for this position online by selecting the Apply now button.

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