Digital Analytics Developer

Your Responsibilities:
We are a team of IT experts, who provide excellent services for GSK sites worldwide on a daily basis. As a part of a global healthcare company, we work in a multinational environment, support around 100 000 GSK employees and over 20 000 systems in the entire company. At present, at our office in Poznan, we employ about 700 highly-skilled professionals.
Main business areas supported by GSK IT are: Cyber security, Research & Development, CRM applications, Mobile Applications, drug production monitoring.

This role supports the operations, development and continuous improvement of an application or group of applications within a portfolio and manages the full life-cycle while in production. An ongoing commitment to improve the user experience for each application is required.
You will be a part of Commercial Analytics and Insight Service (CAIS) Business Intelligence (BI) team supporting the global operational support for BI for internal customers on the expected SLA level.

Key responsibilities:

• Be part of the Commercial Analytics & Insight Services Business Intelligence Service (CAIS BI service) and pro-actively work with remote colleagues in supporting incidents, problems and tasks completion
• Provide application support service, including advice, fault diagnosis, remediation, preventative maintenance and transparent metrics
• Collaborate and communicate with mid-level stakeholders
• Lead and coordinate small group of co-workers
• Provide support for unplanned service interruptions (Adobe Analytics/QlikView/Enterprise Data Warehouse)
• Provide technical support for incident & problem resolution
• Provide status on ongoing issues in timely and professional manner
• Ensure adherence to agreed Service Level Agreements (SLA's) and agreed risk profile
• Provide support on web development, web analytics development and other data sources integration with Web Analytics platform of choice (Adobe Analytics in this case)
• Provide consultancy to business IT Units at a high technical level in the design, testing, implementation and maintenance of Web Analytics code and tags in Tag Management System
• Participate in SCRUM meetings, Service Design, Service Transition and Knowledge Management activities, as required
• Support CAIS BI service in project implementation and services transitions
• Support team in release management for Digital Analytics infrastructure and solutions
• Support in management on availability, reliability and performance BI solutions
• Maintain accurate record of services and dependencies (hardware, software, other applications, data stores)
• Track metrics and production of management information in relation to agreed SLAs
• Participation in continuous improvement and automation of operational tasks of BI service
• Be the Tech Writer for new Digital Analytics solutions processes
• Develop required level of technical knowledge of the applications supported

In this role you will:

- Grow and develop your skills working with top class business intelligence and digital analytics tools, and solutions
- Have the opportunity to develop your skills in Javascript and HTML back end development
- Collaborate with international, global Digital Analytics Teams and a wide network of customers
- Collaborate in a multicultural environmen,
- Work within Agile/SCRUM framework compliance
- Be based on Business Service Centre in Poznan


Why You?

Basic qualifications:
• Minimum level required: Bachelor Degree in Computer Science or related field (must have)
• Minimum 2 years of experience in HTML and Javascript development (must have). The successful candidate demonstrates a passion for development and willingness to grow in that area
• Experience in Web Development and Web Analytics concepts, standards, technology, tools, processes, procedures, software and services in use for delivering Information Technology services
• Experience in project implementation in Web Analytics and Data Quality

Preferred qualifications:
• Master's degree educational background
• QlikView/Tableau/Power BI knowledge
• SQL knowledge
• Database knowledge
• Knowledge of systems/software (Adobe Analytics/Tag Management) development methodologies & ability to select appropriate one to meet objectives
• ITIL Foundation
• Adobe Certification or Training for Omniture SiteCatalyst a.k.a Adobe Analytics
• Experience in HTML, CSS, Javascript/JQuery/AJAX
• Experience in tag management solutions such as DTM, Ensighten, etc
• Experience in agile development methods, data integration mechanisms, architectural design tools
• Ability to make relevant technical decisions, initiating actions to resolve operational issues
• Continuous improvement mindset and Agile experience
• Strong communications and networking skills
• Strong problem solving skills
• Very good English skills- level B2/ C1

Why GSK?:
GSK offers:

• Competitive salary and bonus plan
• Extended private medical care
• Life insurance and pension plan
• Sport and recreation package
• Free car and bike parking
• Home office
• Integration events
• Fresh fruits everyday

GSK is deeply committed to professional and personal development offering employment opportunities across a diverse collection of businesses and geographies. So you'll flourish in an inspiring environment where personal growth plays a vital part in the changing face of the business. Most of all, you'll enjoy the sense of purpose that comes from leading change in an industry that touches millions every day.

You may apply for this position online by selecting the Apply now button.

Thank you very much for your interest in development opportunities with GlaxoSmithKline.

Contact information:
You may apply for this position online by selecting the Apply now button.
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