Commercial Capabilities Product and Skills Manager
Minimum of 5 years in Pharma industry
Experience in Sales, Sales Training, and Leadership.
Must be proficient to expert in coaching, facilitation and project management skills
Demonstrated written oral and interpersonal communication skills
Dynamic presentation and facilitation skills
Virtual and live training
Marketing experience helpful but not essential.
Experience in Specialty BUs & understanding of key tools (e.g. Strategic Account Planning)
Demonstrated success working in a complex matrix environment where influencing is a core requirement
Experience of Copy Approval Process
Demonstrated ability to create and deliver tactical/ project plan
This role interfaces with senior level stakeholders in the Primary Care BU
- Assist in designing the plan for selling skills (Scientific Knowledge, Business Acumen & Customer Engagement) & building capabilities needed by BUs. Work closely with BU & CC stakeholders to align the plan, calendar & resources to BU & organizational priorities.
- Deliver training needs (incl New Hire, Transfer) and other selling skills training aligned with the BU Capability Plan
oCoordinating with the Primary Care CC team to match available resources with BU training needs
oInput & consulting with Enterprise Skills CC team to ensure field & marketing selling skills resources are effective & impactful. This includes partnering to maximize impact of the Peer Educator/Associate Trainer team
oPartnering with Field teams to improve Selling Skills. This will include delivery of such events as workshops, regional best practice sharing, monthly office hours for selling teams, field contacts
oCoaching team training skills and utilizing expertise in Instructional Design and Adult Learning Principles
- Responsible for CC content & delivery at major events such as Fast Starts, National Sales Meetings Selling Skills events & Product Launches. This includes creation of materials & approval via the Copy Approval process.
- Subject Matter Expertise (via training / certification) to represent and pull through CC key initiatives /skills and as aligned to BU (ie: GSK Selling Ways, Business Acumen, SAP as appropriate to role)
- Contribute to the CC Primary Care Lead Team.
oDrive best practice sharing,
oidentify and lead delivery of standard work where applicable
- Deliver training in preparation for Product Certifications & Cert to Sell on relevant GSK promoted products. This training is provided to many levels of the Organization from Senior Sales / Marketing Leaders to our Field and Telesales Teams. The breadth of training expands all levels within our Commercial Team
- Develop expertise in Standardization, Project Management and Business Improvement skill sets
- Monitor and measure effectiveness of all training components, including distance and live application of learning
- Create appropriate training curriculum based SP&O and CC standards and guidance documents
The skills & experience which will lead to success in this role include
- Strategic thinking. Your role needs to diagnose capability gaps, and develop plans for short & medium term to address those gaps
- Understanding the full Commercial Environment. You need to understand BU needs across Sales & Marketing, and to balance those with Enterprise priorities & resource constraints. Prior experience across commercial functions will be a clear asset in this role
- Leadership. As a Manager within CC, you are expected to model all of GSKs Leadership Expectations, and foster an engaged, winning culture.
- Influencing. As a partner working with senior stakeholders, you are expected to help them balance organizational & enterprise priorities. You are expected to be a leader among those peers in the area of Selling Skills & Commercial Capabilities.
- Working Across Boundaries. The Product and Skills Manager roles are matrix leadership positions, requiring you to build strong relationships & partner with multiple functions across Sales, Marketing & Operations.
- Project Management. Mastery of project management skills with the ability to manage multiple large projects
You may apply for this position online by selecting the Apply now button.
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