Supervisor, Ecommerce Transportation - Peapod - Willow Grove, Coopersburg, North Coventry and Camp Hill, PA
Not all Giant Food Stores have a Peapod Facility. Peapod facilities are located in the following Giant Food Stores. Camp Hill, Willow Grove, Coopersburg and North Coventry.
Position Purpose: The principal purpose is to maximize customer satisfaction and transportation cost control through optimized asset allocation, deployment of personnel and delivery management systems. Primary focuses and KPI's are C.E.T., on-time delivery metrics Areas of direct responsibility include, customer service, on-time delivery, driver & dispatcher scheduling and supervision, fleet maintenance and safety, delivery related expense control, oversight of customer billing. The Transportation Manager is also responsible for hiring, training and re-training drivers, and conducting Motor Vehicle Accident Investigations, as required by company policy. He/she must also be proficient in all other areas of Home Shopping Facility Operations, and have the proven expertise to run the entire operation in the absence of the Facility Managerof your position.
EDUCATIONAL EXPERIENCE to be FULLY COMPETENT in the job APPLICABLE EXPERIENCE to be FULLY COMPETENT in the job
(more than minimum qualifications but less than preferred) (more than minimum qualifications but less than preferred)
X High School Up to 1 Year Experience
X Business School / Vocational Technical X 2 - 4 Years Experience
X Associate Degree 5 - 7 Years Experience
X Bachelors Degree 8 - 10 Years Experience
Masters Degree Other Degree / PHD / JD / ETC. Greater than 10 Years Experience
Check if Applicable:
License or Certification / CPA / CCP / A&P , ETC. List:
Skills / Competencies Needed:
X Oral and/or written communication skills X Supervisory / leadership skills X Attention to detail
X Presentation skills X Advanced Microsoft Excel X Negotiation skills
X Strong analytical skills Advanced Microsoft Access X Strategic Planning
X Customer focus X Initiative Other (list):
X Interpersonal Skills X Develops People
Meet Some of Giant/Martin's's Employees
Nicholas manages 175 store associates, curating a company culture that prepares each of them to provide impeccable service to shoppers.
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