Field Service Engineer Automation and Drives

Job Description Summary

All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.

Job Description

Roles and Responsibilities

As Lead Field Service Engineer - Automation and Drives, you will:

• Performs installation and commissioning on GE Power Conversion automation, Level1 and Level2 process systems at customer site in Steel/Aluminum/Copper Plants, Mining and under construction plants. Must be capable of working unsupervised and leading small teams.
• Install and test the field instruments -Pressure, flow, speed,motion,sensors,RTD,X-ray,Laser scanners and Encoders
• Installation and Commissioning of GE Rxi/HPCi controller and Scada system
• Perform the FAT and PAT with customer as per the Contract agreement.
• Communication and Process Interface with third party/Customer systems
• Software Programming changes at Site during Commissioning and Services at customer site
• Performs troubleshooting activities at site locations during scheduled visits or at site to diagnose problems, determine appropriate resolution, and implements corrective actions.
• Collaborate with the design engineers to ensure the technical integrity and proper installation and commissioning of automation systems.
• Provides continuous, 24X7 day a week during a scheduled-on call periods in order to respond to customer calls for service
• Ensures that engineering and technical support is provided with accuracy, quality, and timeliness to meet customer needs and business goals
• support customers onsite and remotely regarding system and component problems.
• Identify new opportunities & drive development of effective offerings to improve in-service equipment reliability / availability
• Provide support to engineering teams working on Automation system upgrade projects.
• Support the bidding process for Metals Automation L1/L2 system upgrade prospect.
• Provide on-site / remote support for new unit installation / startup and other outage work scopes
• Other duties may be assigned by management to meet business needs.
• Perform other related engineering tasks to facilitate proper commissioning and customer satisfaction
• Provide on call support in response to customer calls for service
• Ensure appropriate response and service is provided to customer
• Complete timely service reports and other administrative requirements
• Support business growth opportunities and marketing campaigns
• Other duties may be assigned by management to meet business needs.

• Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university (or Associate degree in Electrical Engineering or related discipline from an accredited college or university with a minimum 5 additional years of related industry experience)
• Minimum 5 years of field service and/or commissioning experience
• Minimum 5 years of field service or commissioning experience in a field service/ commissioning environment with automation system in a Process/metals/Mining/Cement/Paper environment.
• Possesses a detailed knowledge, competence and expertise with installation and commissioning tasks and services for automation.
• Programming skills in Controllers/PLC/DCS/SCADA System ( Ladder, FBD,Strugture etc..)
• experienced in communication protocols -Ethernet/Profibus/Modbus/Fieldbus/Ethercat etc..
• Experience in handling HMI, OPC, Remote IO's, Field Instruments and Sensors

• Variable speed Drives experience for Commissioning and troubleshooting
• Minimum of 3 years of experience with GE Drive systems {With 2 years practicable working knowledge of at least one GE Power Conversion drive system (Including: MV7000, SD7000, MV3000)
• Experience in Working GEPC EMS system and Power Management system
• Experience in commissioning Variable Speed drive of Siemens/ABB/Toshiba/Danfoss/Rockwell
• Minimum of 2 years practicable working knowledge of at least one GE Power Conversion drive / system controller (Including PEC, PECe, CDC)
• Ability to execute increasingly complicated assignments, which require considerable engineering skill and creative ability and independent judgment
• Possess detailed knowledge, competence and expertise with installation and commissioning tasks and services
• Strong computer proficiency and technical aptitude with the ability to utilize MS Office applications
• Ability to learn and follow defined departmental policies, procedures, and practices
• Background in a customer facing position, within a Service environment