Key Account Executive, Sales

Job Summary
The Key Accounts Executive role is responsible for maintaining and growing revenue through existing client base. The Key Accounts role is the day-to-day contact for key assigned accounts and is responsible for generating revenue by developing custom solutions with Getty Images’ products and services. This sales role must be comfortable with aggressive sales targets and account opportunity development, thus creating future revenue within their existing client bases. This role develops a trusted advisor relationship with key customer stakeholders and executive sponsors, and maintains a strong, long-lasting customer relationship.

Job Responsibilities
• Grows existing assigned accounts by understanding their business needs and issues and devising effective sales strategies to identify larger opportunities and make recommendations to drive increased account activity through phone, email and chat.
• Handles all aspects of the renewal process for Key Accounts, from contract and customer performance review through negotiations to closure.
• Engages with customers to create opportunities, deepening relationships through customer-facing closing activities.
• Encourages and educates customers to self-serve appropriately.
• Coordinates the involvement of internal personnel, including support, service, and management resources, to reach objectives, trouble-shoot issues, and meet customers' expectations.
• Fosters internal relationships with cross-functional partners in all departments
• Enters accurate customer and sales data into Salesforce and related systems.

Knowledge, Skills and Abilities
• Desired 3 years relevant Account Management experience in this field
• Travels to onsite client meetings
• Ability to present solutions, persuade, negotiate and close a sale
• Knowledge/use of MS Office Tools and preferably the Salesforce system
• Advanced computer literacy (Internet, Word, Excel, PowerPoint, Outlook, etc.)

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