Credit and Collection Specialist

German Credit and Collections Specialist – Munich

Start Date: As soon as possible

  

Who You Are: 

We are looking for an experienced and successful Credit Controller/Collector. You will be managing accounts in the German Language Region, aiming to increase cash collections and reduce aged debt. Currently, a large part of this role will be reconciling accounts to validate withholding deductions and refund claims. Working as part of the EMEA Credit & Collections team you should be a positive and pro-active team player.

 


Your Next Challenge:

  • Working towards targets such as monthly cash collections and percentage of aged debt
  • Communicating with customers, encouraging them to pay within agreed payment terms
  • Escalating any billing disputes to internal partners for resolution
  • Making decisions affecting credit status of customers, for example placing accounts on hold
  • Validating customer refund claims for withholding tax purposes
  • Chasing customers for withholding tax certificates and reconciling accounts to confirm values
  • Managing inbound calls and emails from customers
  • Following internal processes and service level agreement periods for tasks

 

What You’ll need: 

  • Fluent in both German and English language
  • Solid collections experience within a commercial environment
  • History of working to targets
  • Customer service attitude
  • Excellent verbal and written communication skills
  • Strong attention to detail
  • Competent with Microsoft Office Excel
  • Experience with GetPaid and Oracle is a bonus
  • Knowledge of withholding tax would be advantageous


Who We Are:

Getty Images is the world’s leader in visual communication, with over 170 million assets available through its premium content site www.gettyimages.com and its leading stock content site www.istock.com. With its advanced search and image recognition technology, Getty Images serves business customers in more than 100 countries and is the first place creative and media professionals turn to discover, purchase and manage images and other digital content. Its award-winning photographers and content creators help customers produce inspiring work which appears every day in the world’s most influential newspapers, magazines, advertising campaigns, films, television programs, books and online media. 

Visit Getty Images at www.gettyimages.com to learn more about how the company is advancing the unique role of digital media in communications and business, and enabling creative ideas to come to life.  For company news and announcements, visit press.gettyimages.com, and for the stories, innovation and inspiration behind our content, visit Stories & Trends http://stories.gettyimages.com. Find us on Facebook at www.facebook.com/gettyimages and Twitter at https://twitter.com/GettyImages

Getty Images is an equal opportunity employer and strongly supports diversity in the workplace

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