At Gentle Dental, our Treatment Coordinators manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile! This is a Full-Time opportunity.
This office is located at: 1639 Hollenbeck Avenue Sunnyvale, CA 94087
Duties & Responsibilities:
- Discuss treatment options, establish treatment schedules, and prepare financial arrangements with patients.
- Monitor each patient’s progress to ensure completion of dental treatment plan and report patient status to attending doctor as well as enter and track patient treatment plans in computer system.
- Be knowledgeable in various insurance plans, manuals, exclusions and limitations.
- Ensure that all forms for acceptance (predeterminations to third parties benefit providers) have been submitted and patients have been notified of status and their financial responsibilities.
- Manage consultation reports and progress.
- The ability to complete all tasks and duties assigned to front office personnel.
- Actively participate as a contributing member of the office staff team to achieve patient satisfaction and office production goals.
- Perform other duties as assigned.
- A minimum of 1 to 2 years front office experience in a medical environment.
- Must have excellent verbal and written communication skills.
- Computer literate a must (QSI experience is a plus).
- Specialties experience with Orthodontics preferred.
We aim to provide our network of affiliated doctors and staff with a competitive benefits package, which include: medical, dental, vision, life insurance, 401K plan, PTO, CE credits, and career opportunities to advance with the company.
Gentle Dental has the resources you need to achieve true personal and career success.
Back to top