Sr. Infrastructure Engineer - Data Science



We are looking for a Senior Infrastructure Engineer to help take our AI platform to the next level. The Genesys AI platform collects billions of events from various sources to of the customer's journey with a business.

You will help build a scalable platform that enable Data Science and product teams to run AI workloads at scale. As a member of our team, you will be responsible for building tools and infrastructure supporting various Machine Learning use cases creating tangible value for the businesses we work with and for stakeholders both within and outside the company.

You will be building the infrastructure and software to run Machine Learning algorithms analysing billions of data points, ensure scalability and availability of the entire platform and work with teams across the organisation to support the delivery of AI features. You will have an opportunity to work with the hottest Big Data technologies (Apache Spark, Kafka, Cassandra) and platform tools (Chef, Docker, Terraform) in the cloud.

Key Responsibilities:
• Design and build high throughput, elastically-scalable infrastructure for the major AI features.
• Facilitate Data Science workflows at all stages (data collection, model training, etc.)
• Write and review code to automate development and deployment processes.
• Participate in architecting the data pipelines and data engineering.
• Mentor junior team members.

Minimum Requirements:
• Degree in Computer Science, Engineering, Statistics, Maths, Physics, or related disciplines.
• MSc or PhD in these disciplines a plus.
• You are a strong programmer and know how to write quality code in Python, Scala, JavaScript or Java.
• 6+ years of experience in software engineering with focus on backend/infrastructure.
• You are curious, self-driven, and ask the right questions.

About Us:

Genesys ® powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog .




Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. #LI-DK1

Information collected in response to this posting will be stored for recruitment purposes only. Our Privacy Notice [https://www.genesys.com/company/legal/privacy-policy] contains information on what data we store, how we store it, and what your rights are regarding your data.


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